i didn`t got my forza 6 code can you help me to get it i didn`t find anything in my email

If this is for the Name Your Game bundle, you will need to fill out the form on the bottom of the offer's FAQ for assistance - https://microsoft.promo.eprize.com/nameyourgame/faq.html

I was on this site, but i didn`t find anything about my problem. And what i need to choose there?

When I buyed my Xbox 360 console (I am from Romania) I have got inside the box a Xbox live code,

I didn`t used it. After a long time, like 6 months I buyed Tomb Rider, insite the box was a xbox live code. I was thinking to use one code and I tryed on my console, first the Tomb rider code, it didn`t worker (it says that it is not valid) and after that
i tryed to use the one from my Xbox box, it didn`t worked too! Today I tryed to redeem those codes on this website, the codes EXIST but they do not work because the site found the codes because it says the code`s durability. The code from Tomb Rider is 14days
and the one from my Xbox is 1 month. I hope somebody will help me! Bye!

Hi, I said i didn´t switch anything, Im still on the same xbox and gamertag, and I said I tried to do the licence transfer option anyway but it didn´t help

I`ve been having the same problem with my account and I`ve tried everything but haven`t resolve the problem. Got help from the support team but unfortunitely didn`t find the solution. Can this problem ever be fix?