I did not recieve the twitch purple heart cape even after redeeming the coden

Discus and support I did not recieve the twitch purple heart cape even after redeeming the coden in XBoX on Windows to solve the problem; I watched a twitch stream for 30 mins got a code i didnt use the code for 2 days it could be tht the code is expired but i wasnt provided any info on... Discussion in 'XBoX on Windows' started by Kuroichi Exe, Jun 2, 2024.

  1. Kuroichi Exe
    Kuroichi Exe Guest

    I did not recieve the twitch purple heart cape even after redeeming the coden


    I watched a twitch stream for 30 mins got a code i didnt use the code for 2 days it could be tht the code is expired but i wasnt provided any info on the code being expired i got the code on wednesday and used it on saturday because i couldnt access my pc but when i redeemed it took me through some pages and the last page tht came showed tht the url link is broken or smth i hope u van resolve the problem because i really wanted tht cape

    :)
     
    Kuroichi Exe, Jun 2, 2024
    #1
  2. Gerardo CG Win User

    I did not recieve the twitch purple heart cape even after redeeming the coden

    Hi there Kuroichi, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    The Minecraft Twitch cape codes expire on June 30th, so it couldn't have expired.

    Please check if the cape code appears as redeemed via the following link:

    https://account.microsoft.com/billing/orders/

    If it appears there, it means it was redeemed correctly. However, please note that at the moment, the cape is only available in Minecraft Bedrock Edition, and it will not be reflected in Minecraft Java Edition until July 8th, as you can confirm for yourself through the following link:

    https://www.minecraft.net/article/minecraft-turning-15

    [​IMG]

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. Gerardo CG Win User

    Is/Will the Purple Heart Cape only on Bedrock Edition?

    Hi there Gabriel, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    If you are referring to the Twitch cape, you should know that at the moment, the cape is only available in Minecraft Bedrock Edition, and it will be reflected in Minecraft Java Edition until July 8th, as you can confirm for yourself through the following link:

    https://www.minecraft.net/article/minecraft-turning-15

    [​IMG]

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

    I appreciate your understanding and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  4. - AJ - Win User

    Why cant i see my purple heart cape

    Hi, Celeb! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues locating your Twitch cape.

    The Twitch and Tik-Tok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

    If your code was successfully redeemed and the cape has yet to show up in Minecraft Bedrock Edition, it would be best to contact the game's dedicated support team.

    Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

    'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Best regards.
  5. CaineGunho Guns Win User

    Streaming to Twitch from XBO

    So Twitch doesnt work after all this time, i try to snap twitch to start broadcasting but theres only 5 empty purple rectangles nothing to click on anyone else getting this?
  6. SmartLace1968 Win User

    Minecraft capes not showing up in Launcher, despite redeeming them a day ago.

    Hi there! This is Virginia O.

    I understand that you are experiencing issues getting the TikTok cape you redeemed on your Minecraft account.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Kindly double-check that you're logged into the same Microsoft account where you redeemed the codes. If incase you're using a different account in the Launcher, the capes won't appear.

    Please make sure as well that you're using the correct edition of Minecraft. The TikTok and Twitch capes are currently available for the Bedrock Edition, with availability for the Java Edition expected later.

    And to give you a heads up, it can take up to 72 hours for redeemed capes to appear in the Minecraft Launcher. This delayed is caused by server-side processing.

    Thank you for your cooperation.
Thema:

I did not recieve the twitch purple heart cape even after redeeming the coden

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