I did not recieve my prize

Discus and support I did not recieve my prize in XBoX Games and Apps to solve the problem; I played the bingo power cards and achieve forty keys, But when I logged back on I did not receive them. 52484f79-7270-4e25-acc6-0897ec45d7c2 Discussion in 'XBoX Games and Apps' started by Crhammer12, Jan 30, 2017.

  1. Crhammer12
    Crhammer12 Guest

    I did not recieve my prize


    I played the bingo power cards and achieve forty keys, But when I logged back on I did not receive them.

    :)
     
    Crhammer12, Jan 30, 2017
    #1
  2. Jaybrones
    Jaybrones Guest
    Did not recieve Xbox Gold Quest prize

    Hello,

    I completed the requirements for the January Xbox Live Gold Quest but never received my prize. I sent 2 emails to the address listed in the terms and conditions, but have yet to receive a response. I'd greatly appreciate any help. Thank you.
     
    Jaybrones, Jan 30, 2017
    #2
  3. Mister Cazador
    Mister Cazador Guest
    Did not recieve Xbox Gold Quest prize

    Hi there Jaybrones.

    We took a closer look into this so please check your Xbox Live message center for more info. We hope that helps I did not recieve my prize :)
     
    Mister Cazador, Jan 30, 2017
    #3
  4. Mister Cazador Win User

    Did not recieve Xbox Gold Quest prize

    Hi there Jaybrones.

    We took a closer look into this so please check your Xbox Live message center for more info. We hope that helps :)
  5. certifiedninja1 Win User

    November xbox live quest prize

    Also a lot of people got the December live and gamepass quest prizes on Friday. Didnt recieve either. Hopping I just have to wait a little longer for my prizes. Not sure why they dont but these quest need a way to track what you completed. Any help would
    be appreciated.
  6. l Hoax l Win User

    XBox LIVE and Intel Discovered Click & Win Sweepstakes

    Apparently there was an error and every winner recieved the "grand prize" email, I am not sure what is being done about it if anything..
  7. Alvaro A- Win User

    I did not recieve my robux.

    Hi bekannt_Kacper,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues receiving your Robux after purchase. As part of our initial troubleshooting, kindly make sure that you are logged in using the same Microsoft account where you purchased the Robux and see if your transaction was successful. You may check it by going to https://account.microsoft.com/billing/orders

    Once confirmed that your purchase was successful, re-sync your Xbox profile from your console. Kindly logout from your Xbox by pressing the Xbox button, select Profile & system, and then select Sign out to sign out and back in.

    Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

    If you just processed your order, please wait at least 24 hours for it to reflect on your Roblox account. If it's more than 24 hours and you have not receive your Robux even if your order is confirmed on Microsoft's end, try to log out from your Roblox account and check again.

    If you still have not received your Robux after 24 hours, I want to make sure that you'll get the proper assistance that you need with this matter. For your case to be tracked, responded and monitored accordingly, kindly contact Roblox support directly for your account to be checked.

    Go to https://www.roblox.com/support

    Go to help and click Contact Us

    Fill out the support form with your Roblox username, email address, and first name

    Select Billing and Payments as the category

    Provide the details in the description box

    Monitor your email because Roblox team will get back to you

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Regards,

    Alvaro
  8. XBLRewards8 Win User

    Did not / have not recieved my prize for VIP Exclusive High Roller Room

    Hello tAyL0S,

    We have received word from our prize fulfillment team that this prize was sent from them on Tuesday. It's on its way! Apologies for the delay.
Thema:

I did not recieve my prize

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