I did not receive the free sweepstakes entry for January monthly bonus round2023

You will need to contact the rewards support via https://support.microsoft.com/en-gb/supportrequestform/cf50b787-a987-a7ff-133c-6c4e3f638013

I wanted to let you know on August 26 2018 I redeemed 500 points to get 5 Xbox One X monthly sweepstakes entries and it says it shipped then on August 28 2018 I redeemed 500 more points to get 5 more entry sweepstakes and it said shipped and then today I
redeemed another 500 points to get another 5 entry sweepstakes and it said shipped again and when I looked at the official rules for the Xbox One X monthly giveaway it said the end time for the month of august was on August 31 2018 at 11:59 pacific time and
the draw date is on September 13 2018 and redeemed 500 points 3 times to get 5 xbox one x monthly sweepstakes entries for a total of 15 sweepstakes entries

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I wanted to let you know on August 26 2018 I redeemed 500 points to get 5 Xbox One X monthly sweepstakes entries and it says it shipped then on August 28 2018 I redeemed 500 more points to get 5 more entry sweepstakes and it said shipped and then today I
redeemed another 500 points to get another 5 entry sweepstakes and it said shipped again and when I looked at the official rules for the Xbox One X monthly giveaway it said the end time for the month of august was on August 31 2018 at 11:59 pacific time and
the draw date is on September 13 2018 and redeemed 500 points 3 times to get 5 xbox one x monthly sweepstakes entries for a total of 15 sweepstakes entries

im completely new to Microsoft sweepstakes, when I received my confirmation email it said I should redeem more points for a better chance of winning, just wondering how I can put points towards the xbox one x sweepstake?

I also have this issue, along with not having credit for the free sweepstakes entry. I have the entry verification in my email, but it did not get counted in the punch card.

Note, the offer does state it is for new members only. So if you've previously had Game Pass, you would not be eligible for the free month.

*Existing Xbox Game Pass members who use PayPal as their recurring billing payment method and make an automatic Game Pass monthly payment will be entered into the sweepstakes; they will not receive a
bonus 1-month bonus Game Pass.