I did not receive quantum break codes

I preordered this game and was told it would come with 2 Alan wake codes and a code for the windows 10 version or quantum break. It has been over 2 weeks and still no codes. When will I receive them?

:)

 

Code for Quantum Break on Windows 10

I also did not receive code for windows 10 version of Quantum Break

 

Missing free games codes from Quantum break

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

 

Is there a number I can call to speak to someone higher up about this?

 

I called the 1800 number and was told to post here. Still no answer.

 

Also didn't get gears beta code.

 

NickSC07,

Bumping your thread continually will delay our responses as we work from oldest post to newest.

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information. Additionally, all Gears of War Beta codes will be delivered
all eligible players in waves, so be sure to keep an eye out on your Xbox Live messages.

Thank you for your patience!