I did not receive my South Park Fractured but Whole preorder bonus

Discus and support I did not receive my South Park Fractured but Whole preorder bonus in XBoX Games and Apps to solve the problem; so i preorder South Park The Fractured but Whole and it said on the Xbox live store that I would receive a copy of South Park The Stick of Truth when... Discussion in 'XBoX Games and Apps' started by Backle77, Oct 16, 2017.

  1. Backle77
    Backle77 Guest

    I did not receive my South Park Fractured but Whole preorder bonus


    so i preorder South Park The Fractured but Whole and it said on the Xbox live store that I would receive a copy of South Park The Stick of Truth when the game goes public. I did not get it. Please help

    :)
     
    Backle77, Oct 16, 2017
    #1
  2. bbyrd4813
    bbyrd4813 Guest
    Pre-ordered South Park

    Hello I did not receive south park the stick of truth after I pre-ordered south park the fractured but whole. I was told to contact you from my promotion offer on the pre-order
     
    bbyrd4813, Oct 16, 2017
    #2
  3. JoshLease
    JoshLease Guest
    South Park Promo

    I pre-ordered South Park: The Fractured but Whole and have not received my promotional code for South Park: The Stick of Truth. I purchased The Fractured but Whole 6/16/2016. Thank you
     
    JoshLease, Oct 16, 2017
    #3
  4. monkeycatt
    monkeycatt Guest

    I did not receive my South Park Fractured but Whole preorder bonus

    I didn't get it either...the store page for the stick of truth just says "only available as part of a bundle" and i'm prompted to (re) buy the Fractured But whole. I contacted support and they said it's an issue they're trying to resolve and i'll get an
    email when it's ready to install. i'm not sure about that but it's all I got.
     
    monkeycatt, Oct 16, 2017
    #4
  5. S0LExSupreme
    S0LExSupreme Guest
    yea same here I didn’t get it guess I’ll wait till tomorrow
     
    S0LExSupreme, Oct 16, 2017
    #5
  6. I called customer support as well and they told me it would be available 8am pacific time.
     
    KingdomFan0517, Oct 16, 2017
    #6
  7. Hey all,

    You should now be able to find the Game in Your Ready to Install if you purchased Digitally. I did not receive my South Park Fractured but Whole preorder bonus :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 2, 2018
    #7
  8. KingdomFan0517 Win User

    I did not receive my South Park Fractured but Whole preorder bonus

    I didn't get it either...the store page for the stick of truth just says "only available as part of a bundle" and i'm prompted to (re) buy the Fractured But whole. I contacted support and they said it's an issue they're trying to resolve and i'll get an
    email when it's ready to install. i'm not sure about that but it's all I got.
    I called customer support as well and they told me it would be available 8am pacific time.
  9. S0LExSupreme Win User

    I did not receive my South Park Fractured but Whole preorder bonus

    yea same here I didn’t get it guess I’ll wait till tomorrow 😭
  10. Mister Mascot Win User

    I did not receive my South Park Fractured but Whole preorder bonus

    Hey all,

    You should now be able to find the Game in Your Ready to Install if you purchased Digitally. :)

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  11. monkeycatt Win User

    I did not receive my South Park Fractured but Whole preorder bonus

    I didn't get it either...the store page for the stick of truth just says "only available as part of a bundle" and i'm prompted to (re) buy the Fractured But whole. I contacted support and they said it's an issue they're trying to resolve and i'll get an
    email when it's ready to install. i'm not sure about that but it's all I got.
  12. Miss Bijoux Win User

    SOUTH PARK : the stick of truth (XBOX ONE)

    Hey Darkfigthter -

    Sincere apologies for the misinformation I provided above. According to the Microsoft Store Page for South Park: The Fractured But Whole,
    you will receive access to South Park: The Stick of Truth at the launch of The Fractured But Whole:

    For a limited time, get a digital copy of South Park™: The Stick of Truth™ on Xbox One free with purchase at the launch of South Park™: The Fractured But Whole™.
    Additionally, we were able to confirm this via Ubisoft's store page as well.

    If you have any further questions, please let us know! :)
Thema:

I did not receive my South Park Fractured but Whole preorder bonus

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