I did not receive my $5 from the Xbox sale event

Discus and support I did not receive my $5 from the Xbox sale event in XBoX Sales and Promo to solve the problem; I redeemed my code and it worked great, but when I went to buy something it said I only have 50 cents when I should have $5.50. Any help please?... Discussion in 'XBoX Sales and Promo' started by Im Da Rake, May 6, 2017.

  1. Im Da Rake
    Im Da Rake Guest

    I did not receive my $5 from the Xbox sale event


    I redeemed my code and it worked great, but when I went to buy something it said I only have 50 cents when I should have $5.50. Any help please?

    :)
     
    Im Da Rake, May 6, 2017
    #1
  2. SWFCTOM123
    SWFCTOM123 Guest
    Spring Sale £5 off

    I didn't receive my £5 off code from the spring sale, am I eligible?
     
    SWFCTOM123, May 6, 2017
    #2
  3. E3 2018 Mixpot

    I watched the E3 event live on Mixer on Sunday, signed in with my Xbox gamertag, to get the Classic Helmet REQ Pack for Halo 5 from the Mixpot. Its been a week since I watched the event, and the pack still hasn't shown up anywhere. Did I just not qualify
    to receive the Mixpot item, or is there somewhere that I should be looking in order to find the pack?
     
    capnwizpiggies7, May 6, 2017
    #3
  4. I did not receive my $5 from the Xbox sale event

    Hey there, Im Da Rake!

    I'm sorry to see any issues. If the currency isn't showing up there after redeeming it, it's likely it was redeemed on another account that might be on your console. You will need to
    contact us via phone or chat support to help look into that further.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
     
    Misses Quinzel, May 8, 2017
    #4
  5. Misses Quinzel Win User

    I did not receive my $5 from the Xbox sale event

    Hey there, Im Da Rake!

    I'm sorry to see any issues. If the currency isn't showing up there after redeeming it, it's likely it was redeemed on another account that might be on your console. You will need to
    contact us via phone or chat support to help look into that further.

    If you need assistance with any other support issue, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums
    for help with Insider Program troubleshooting.
  6. BoardingCar509 Win User

    Ebon Flintlock from MixPot not Received

    I do not have anything in my order history for last week's event. I have received items from previous MixPot events but nothing from the last one in my order history.

    I did watch a MixPot event in November of 2018 and for that event I did receive:

    "Sea of Thieves Obsidian Drum"

    Is it because I signed in BEFORE the 30 minute pre stream and didn't get recognized? I was one of the first qualified viewers because I literally watched everything.
  7. Oraclea Win User

    Mixpot

    Hi, I don't believe you'd get an Xbox Live Message, but you would get a notification on Mixer that you have received the item. Additionally, the item would show up in your Xbox/Microsoft order history: https://account.microsoft.com/billing/orders

    Additionally, the reward would have required you to link your Mixer account to your Xbox/Microsoft account- hopefully you did that as well!

    I couldn't find specific information about the timeframe of the rewards for this promotion, but usually they arrive within a week of an event. It looks like this event in question was on July 21-22, so if you haven't received the reward after a week from
    then, and you did have your Mixer account linked to your Microsoft account, I'd recommend creating a post in the "Sales and Promotions" section of this forum about the issue.

    Hope that helps!
  8. MasterRoninSeth Win User

    Achievement didn't unlock!

    I have checked my microsoft account both on the xbox and on my desktop to see and still the achievement did not unlock or even register that I did the event. However, I received the exotic shotgun quest as well as the banner for completing the raid.
  9. GBO Win User

    will all xbox 360 games work on next gen xbox

    It is unknown at this point. I personally hope that we receive some information about it on 5/21's Xbox event, but we'll have to wait until then.
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I did not receive my $5 from the Xbox sale event

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