i did not receive my 1000 v-bucks from the fortnite offer

Go to Xbox support chat and try to talk or email them the information of when the bumdle was bought so they can help you out with that...

https://support.xbox.com/contact-us

Hello, I bought the fortnite special offer in which I had to have 3 months of live gold and 1000 v-bucks, the problem is that I do not have v-buck.]

Bonjour,j’ai achete l’offre speciale fortnite dans la quelle je devais avoir 3 mois d’abonement live gold et 1000 v-bucks ,le probleme c’est que je n’ai pas les v-buck.

JJohn xbox live gold 3month with v-bucks 1000 fortnite but not get v-bucks 1000 I waiting 1 months didn't get something

My son attempted to get 1000 v bucks if he subscribed to a gold membership, he upgraded through the offer and got 0 v bucks what's going on I require 1000 v bucks or a full refund, how do I get this?

Web translation:

Purchase

This good is that I buy an offer or promotion of 3 months of gold + 1000 fortnite turkeys for 139 pesos if I have the gold but the fortnite turkeys have not arrived and I bought that offer 4 or 3 days ago and I have friends who
they also bought it and they already got a message with a code that is the code of the 1000 turkeys of fortnite and I have not received any message at all

Thank you for your attention and have a good day

Response:

Hi there,

the 1000 vBucks will be delivered via Xbox Live Message withing 2 weeks after the purchase, as mentioned on this page:

https://www.xbox.com/promotions/gold-offer

The text says:

"Get 1000 V-Bucks: Your bonus V-Bucks code will arrive via the Xbox message center within 2 weeks of purchase."