I did an parents account as security to my som account and when they try to log in the...

Hi there! This is Virginia O.

I understand that you are experiencing issues getting the verification code.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please make sure that the phone number linked to the parent account is correct and active. If the number has changed, there is a need to update your security information and add a new phone number or a working email.

And then resend the code. On the verification screen, look for an option like "Resend Code" and try again.

Wait a few minutes between attempts to avoid triggering a cooldown.

Next is to check spam or blocked messages. Verify that the verification code isn't being blocked by your phone carrier or marked as spam.

If the phone number isn't working, try using an alternate method like an email address or an authenticator app (if set up).

Then clear cache and cookies from the browser and then try logging in again.

Kindly use a different device or network by attempting the login process on a different device or network this will help to rule out device-specific issues.

Thank you for your cooperation.

yes i was logged into my parents account when i did it and my child account was signed out.

So if he logs in on his account, he could remove me as a child account? What will happen when I try to log into the child account?

Is there any way I can remove my friends account as the parent account and change the parent account to one that my "parents" made?

I am having this problem too. Did you use a parent account to change settings? Because when I try to log into parent account it is like making a completely different profile and I have no idea how to change settings.

Well ... This is really irritating ... Nothing is working.

I just don't know what to do. The link is not resetting the parental password. It's just resetting the password to my actual account. I wish that the parental e-mail was a Microsoft account, this may have actually worked in that case ... I don't know.

But I can't recover it from Yahoo! ...

I did try to log out of my account before using the link as well. It did exactly what it does when I am logged in.