I deleted my other email but still receive emails from Microsoft support on cases.

Discus and support I deleted my other email but still receive emails from Microsoft support on cases. in XBoX Accessibility to solve the problem; I removed my old email from my account but the other day I got an email from support (about a case) and it had both emails even though I deleted the... Discussion in 'XBoX Accessibility' started by Dameon Hefner, Mar 8, 2023.

  1. I deleted my other email but still receive emails from Microsoft support on cases.


    I removed my old email from my account but the other day I got an email from support (about a case) and it had both emails even though I deleted the other alias.

    :)
     
    Dameon Hefner, Mar 8, 2023
    #1
  2. Rostom L Win User

    I deleted my other email but still receive emails from Microsoft support on cases.

  3. XxFederalJoexX Win User

    Service request

    Yes I been checking my email, junk and spam even deleted emails just In case it was deleted. But no last email I received was the confirmation for the purchase on the subscription.
  4. Lucas Lauer Win User

    Email spam

    In this case, since this is really from Microsoft, I would suggest you to search on the email footer (the bottom of the email) for an Unsubscribe or Change email preferences link.

    It will allow you to unsubscribe/stop all promotions from Microsoft. But you will still receive important emails about your account security.
  5. AridLizard Win User

    Replacement Controller Situation - What Can I Do?

    have you checked your junk folder in case the emails were flagged as junk?

    also do a search in your emails for the keyword Microsoft. that should find any emails you have received from Microsoft Support
  6. kubindad Win User

    Xbox one repair issues

    Received an email from Global escalation support today. Sorry for the delay still investigating my case is what it says. Let's see what happens next.
Thema:

I deleted my other email but still receive emails from Microsoft support on cases.

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