I deleted my account and still took a money

Discus and support I deleted my account and still took a money in XBoX Accessibility to solve the problem; Hello i recently close my account I had an issue with deleting my credit card so i closed my account in Saturday a bill came to my card and i wonder if... Discussion in 'XBoX Accessibility' started by RaleRale, Nov 18, 2020.

  1. RaleRale
    RaleRale Guest

    I deleted my account and still took a money


    Hello i recently close my account I had an issue with deleting my credit card so i closed my account in Saturday a bill came to my card and i wonder if i can take my money back and it was a subscription for Xbox game pass ultimate it cost 10.99 pounds and
    cleared my xbox i deleted everything on it and still took money please i tried to get to live agent but didnt work please some microsoft employees it was on other account not on this

    :)
     
    RaleRale, Nov 18, 2020
    #1
  2. K JAMEZ DaGr3aT Win User

    Black Ops 2 Apocalypse

    I download it and it took the money out of my account but it says I didn't purschased it but it took money from my bank account. Please help!
  3. Pena123 Win User

    Unable to use Microsoft Account funds

    I used credit card and it still took the whole payment from credit card. Even when I had more than enough money on my account to pay the whole damn thing with the money on my account.
  4. FarahMohamoud Win User

    Xbox stole money from my card?

    apparently they took the money for a game i preordered a month ago now instead of back then. False alarm, won't let me delete the post. still didn't pop up in my orders though which is why i got flustered. This never happened before. I preordered stuff before
    and it took the money right away. Does that always happen? Or is it a first time for me?
  5. The_Last_DJ Win User

    Payment declined but still took my money

    Hello KaydenHR! I'm Kris and I'd be happy to help you with your question.

    Sorry to hear this has happened to you.

    Usually, a bank will pre-authorise a payment so the money is ring fenced so shows as taken. If however, if something happens as it appears declined, then it should be returned to you. In my experience, this can take like 5 working days. Banks are not very quick at returning money.
  6. tarik brumen Win User

    Declined my order and still took my money!!

    I bought it on the mincraft site the i looked if there was a download button but no. The i downloadet the mincraft louncher and logged in and it said buy it too idk why.
Thema:

I deleted my account and still took a money

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