I deleted all of my emails from epic and I forgot what my parental control pin is and I...

Hey there!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

According to EpicGames in order to reset your parental control pin:

Go to https://www.epicgames.com/account/parental-cont... and log in.

Enter your 6-digit PIN and click CONFIRM.

At the top of the page, under MANAGE YOUR PARENTAL CONTROL PIN click Change PIN.

Enter the new PIN that you want to use in the pop-up window and click on CHANGE PIN.

If you don’t remember your current PIN:

Click Forgot Your PIN?

A confirmation window will pop up. Click on CONFIRM.

You will receive an email with instructions to reset your PIN.

Note: For accounts that belong to Minors the PIN reset email will be sent to the parent/guardian email address associated with the account.

If that didn't work, the only best option is to contact the game developer EpicGames support for further assistance. You can contact them here at this link:

https://www.epicgames.com/help/en-US/

Thank you for your time. I hope you have a great day!

Hey. I am having the same issue. Did you ever resolve it?

Hi Levi,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you forgot your parental PIN on your Xbox console. You will need your Microsoft account password to reset your PIN. Please follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.

Regards,

Alvaro

Give back to the community. Help the next person who has this issue by indicating if one of my replies solved your problem. Click Yes or No.

Hi Mick.

Do you manage to accept friends now?

I have a very similar problem: when my son want to add friends, the parental PIN is required. I try to enter it, it says PIN incorrect.

I then click on "modify PIN", which does bring me to the EPIC website on my account. There I can connect with the PIN that was said as "incorrect" in Fortnite. I can navigate and change the options in parental control without any problem. I can even change the PIN.

But if I go back to Fortnite, try to accept friends and enter the PIN which worked right before in the EPIC portal, then it's refused again...

It seems the PIN in Fortnite is not the same as the one in EPIC portal...

If you can help, thanks in advance

Vincent

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Carrieann, some parental number must have been put in, see Epic link for more information.

Launch Fortnite on your platform of choice.

Once in the Lobby, open the main menu.

Select PARENTAL CONTROLS.

You will be asked to confirm the email address linked to the account. ...

Set up your six-digit Parental Controls PIN. ...

You're all set!

https://www.epicgames.com/site/en-US/parental-c...

Verifiable Parental Consent FAQ - Epic Games

https://www.epicgames.com/site/en-US/parental-c...