I damaged my HDMI port on my Xbox X series. I have a warranty. Does it cover that?

My son damaged XBox port. Is that covered under warranty and if not how much to replace?

No. Unfortunately physical/accidental damage would not be covered by the normal limited warranty that comes with the console.

If you had purchased the Microsoft complete warranty (which does cover physical/accidental damage) then the repair would be free but otherwise something like that would be a paid repair.

Hi , we’ve had exactly the same problem with our Xbox x so arnt we covered by the warranty? Clearly there a fault on there end if it’s happened to loads of ppl

if its a broken hdmi port as is the OP original issue which is physical damage then warranty does not apply as its not a fault.

if the hdmi fails to work without physical damage then it can be a fault with the cable, port, or one of 2 chips internally, if its the port or internal then it can be classed as a manufacturing fault which is covered by warranty.

Hi
the hdmi port in my xbox is broken during a transport home to my parents. i still have warranty on my xbox will the repair be free then? and who to contact, I have researched for a few days but no luck

unless you have Microsoft Complete (which covers accidental/physical damage) then the repair for something like this wouldn't be free as far as i am aware.

The standard warranty doesn't cover things like accidental/physical damage.

Hello, with you having the Series X you should still be under warranty to have it fixed at no cost. Go through the xbox support page then warranty to have it done. Make sure you have your console registered.

Since they have dropped something into the console, it would not be covered by the warranty. The warranty does not cover damage caused by the owner. This would unfortunately be the cost of an out of warranty repair.

I had the same / similar issue with my old 4K 60hz none HDR / HDMI 2.0 monitor when watching movies and some times in games with the Series X,

As soon as i upgraded my monitor to a 4K 144hz monitor that has HDR / HDMI 2.1 ports, i no longer had this problem,

I'm not sure what the problem is, but my guess is that the HDMI 2.1 port on Series X doesn't play well with HDMI 2.0 port of monitors, or it's the Series X trying to force HDR on, even if the monitor does not have / support HDR and the HDR in Series X menu's is turned off.