I changed my xbox gamertag why is it still showing my old gamertag in fortnite?

Hi there! This is Virginia O.

I understand that you are experiencing issues with your display name on Fortnite.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, your in-game display name may be different depending on the console platform you're playing on.

Fortnite displays your Epic Games username in most cases, not your Xbox gamertag. Even though you’ve updated your gamertag, if it’s not syncing with Fortnite, the display name issue is likely linked to your Epic Games account rather than Xbox.

Please verify Epic games account changes by logging into the Epic games account settings and double-check that the username change was successful.

If your updated Epic Games username is displayed there, it confirms the change is registered on their end.

And it can take up to a few days for changes to Epic Games usernames to propagate across all servers.

Thank you for your cooperation.

Gametag changes and other cosmetics are low priority tasks and can take up to a week to propogate

Hi, for some reason my old gamertag is showing on the xbox app, yet I changed my gamertag ages ago. Is there any reason why my old gamertag is showing on the xbox app rather than my new gamertag?

Try signing out and then signing back in.

On xbox.com it says my gamertag is what i changed it to. But on xbox it shows my changed gamertag in games, but when i go to my profile it shows my old gamertag and right under it it shows the gamertag i did change it to.

ok thank you for your message, the odd thing is when i did change my other account his gamertag it did work normal.

no other gamertag under it..

it only happend with this one, thats why i found it a bit strange.

When i login on the xbox website with this gamertag what i changed it shows me the old gt still, but on my second account where i also changed the gamertag, when i login it shows up with the new gamertag.

regards

Xbox is currently changing the Gamertag system.

During that transition period, you might see your old gamertag as well as your new one.

Current and older games that don't know of the new Gamertag system will still show your old Gamertag. And it can take until 2020 until the full transition to the new Gamertag system works in all games.

So currently what you see is not an error. It's just how Gamertags are handled during this transition to the new Gamertag system.