I changed my username and my old name shows up in party chat, the new continues to show up...

Discus and support I changed my username and my old name shows up in party chat, the new continues to show up... in XBoX Accessibility to solve the problem; I am on xbox one s and yesterday i changed my name after 2 years. I did not use the classic custom gamertag option and after i changed it it updated it... Discussion in 'XBoX Accessibility' started by kiihu, Jan 4, 2024.

  1. kiihu
    kiihu Guest

    I changed my username and my old name shows up in party chat, the new continues to show up...


    I am on xbox one s and yesterday i changed my name after 2 years. I did not use the classic custom gamertag option and after i changed it it updated it in all of my games but when i am in a party everyone still sees my previous one. It also shows on the party overlay my previous gamertag. It has been 2 days since it has changed and still nothing, i have hard reset my xbox and still no fix. Did i chose the wrong option? it only says i have my new one so i dont think i selected the 2 usernames option.

    :)
     
    kiihu, Jan 4, 2024
    #1
  2. Rodrigo Oliver Win User

    I changed my username and my old name shows up in party chat, the new continues to show up in game and not in party chat and friends list.

    Hi Kiihu, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    I kindly ask you to speak with the XBOX Staff.

    Please enter this link:

    https://support.xbox.com/contact-us

    They can check your information and verify what is happening.
  3. NureoT2 Win User

    Why do I have two usernames?

    The thing is my new username shows up in game but then it shows my old one and my new one on my profile and to my friends
  4. HugezT Win User

    Gamertag change issues

    It shows up fine for other people in parties and even is fine in games for me. It's only in party chat when it shows the old gamertag. Also it wouldn't show the new gamertag on Xbox.com if it was denied.
  5. San Bernardin0 Win User

    Gamertag Change

    I changed my gamertag 2 days ago and it's doing the same thing. on Xbox live friends list and in party chat it shows my old gamertag and on the Xbox app. On xboxlive.com it shows new gamertag
  6. ItsFinThePin Win User

    Xbox app gamertag

    My old name was WaVy_BoI#3140

    i changed it as part if the new gamertag thing but then i payed like £10 to change it to a different name and now my stupid old one shows up on app for me and other people
Thema:

I changed my username and my old name shows up in party chat, the new continues to show up...

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