I can’t use my Xbox account for Fortnite

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Wilton

You need to reach Epic support
Because unfortunately Microsoft support doesn't have the tools to view or remove third party accounts linked to your Microsoft account

I would but I got it as a gift. I was not the person who purchased it. How am I able to even get those vbucks then? They are on my fortnite account, but the Microsoft account that I put it on is not even linked to my fortnite because my other one is. So what your saying is that I can not get those vbucks back and that since that account can’t exist then I just can’t have the vbucks at all? By all all I mean those vbucks only not the ones that I can buy. And what you are saying is that my friend spent 8 dollars of her hard earned money to give me a gift that I can’t even use???? That is so stupid that y’all can’t switch the vbucks to another account.

Thank you for this reply, Brad. Really glad you are monitoring this thread.

I understand your point about other developers implementing age restrictions as they see fit, but my point is that I am stuck now. I can’t change my son’s account to an adult account and I can’t create a new adult account without losing all his achievements
and in-game purchases like in Fortnite. Why can’t MS flip the switch at the backend and make him an adult?

Also error reporting is terrible when a child accounts gets blocked. When he tries to stream on Mixer on Xbox the error is “There has been an invalid HTTP request” (or something similar in English - we see the error in Dutch). This should be more clear.

Last thing: why is my son able to do Fortnite cross-play on Windows with the same Epic account and the same Microsoft account (as he uses for Xbox)? Makes no sense to me.

Thanks.

I just log in on safari and put xbox cloud gaming in the homescreen and play. But sometimes i can’t play fortnite because i can’t Click anywhere

No, I did not get my vbucks because my fortnite acc is not connected to my Xbox. My vbucks went to my xbox account but i don't have an xbox account with fortnite. I don't have a fortnite on my xbox.