I cant use my Microsoft account ballance to buy anything

Discus and support I cant use my Microsoft account ballance to buy anything in XBoX on Windows to solve the problem; I bought a 25$ gift cared then redeemed it everything was good until I tried to buy something for 8$ the credit doesn't show as a buying option it only... Discussion in 'XBoX on Windows' started by AbdullahAl Shaikh, Mar 26, 2022.

  1. AbdullahAl Shaikh
    AbdullahAl Shaikh Guest

    I cant use my Microsoft account ballance to buy anything


    I bought a 25$ gift cared then redeemed it everything was good until I tried to buy something for 8$ the credit doesn't show as a buying option it only shows the credit card

    :)
     
    AbdullahAl Shaikh, Mar 26, 2022
    #1
  2. Francia J. Win User

    I cant use my Microsoft account ballance to buy anything

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly check if it’s showing up on your payment method list. Here you go:

    https://account.microsoft.com/billing/payments

    Once confirmed, make sure that you’re also buying on the same Microsoft Store region where the currency originated.
  3. Stun Auzhy Win User

    Status Code: 8013AB07

    same is happening to me im buying with microsoft account ballance i have 10.01$
  4. RosiestStraw788 Win User

    Gift card

    I will try it but I still want my ballance on both consoles for dlcs and stuff i cant buy from PC. Anyway, thanks for your help.
  5. MateusFontana Win User

    i cant spend microsoft account ballance

    Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. Could you provide us with more information, please? When you try to use your account balance, do any errors or messages appear?

    *Thank you in advance for contacting the community
  6. MisterClever0ne Win User

    cant buy gold with ballance

    try contact with support about it
Thema:

I cant use my Microsoft account ballance to buy anything

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