I can't use my email as the Store Account Xbox for Windos 10

Dyno988 · Jul 8, 2019

In the Xbox App for Windows 10, I can log in just fine, with my email and password. But when I open my account profile, in the Store Account, the email that appears is my brother's not mine. As such, I can't use my Gamepass suscription because it redirects
to my brother email, and he doesn't have a suscription on his account. Also, I don't have my brother's password and I can't open his account.

Even signing out and signing in with my account and email, my brother's email direction still remains on my profile.

It's really annoying because I've already lost two days of Gamepass.

:)

DanMen334

Maybe it's because your profile has all the permissions but you can always change it, although it should be changed and everyone should be able to change their profiles and be able to buy in them https://support.xbox.com/id-ID/account -management / change-email-sign-in-for-microsoft-account

M3tal Daz3

You can always change the email associated with your account: https://support.xbox.com/id-ID/account-management/change-email-sign-in-for-microsoft-account

{Parity}

You should reach out to
Xbox Support for assistance with that.

The best way to reach Live Support would be here: Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support

Dyablo MX

yes, in the xbox application for pc, below the game title the legend "windows 10" appears, also in the microsoft store, a legend "game pass: Windos pc" appears

Schtrooklee

Hi, Lance. I wasn't clear enough. We're not using the Xbox app to log into our Xbox account. Just plain ol' Firefox, e.g. we're logging into our Xbox account via a web browser. We tried using Xbox app on Windoes 10, but it's even worse. I think maybe 2-3
games altogether appear in My Games section. Werid, eh?

I can't use my email as the Store Account Xbox for Windos 10