I can’t use Minecraft edu because it says “error 2002”

Discus and support I can’t use Minecraft edu because it says “error 2002” in XBoX Accessibility to solve the problem; [img] First I updated my iPad and it says “error 2002” I try uninstalling and installing but it doesn’t work please fix Microsoft (Minecraft edu... Discussion in 'XBoX Accessibility' started by CoolMet234, May 24, 2023.

  1. CoolMet234
    CoolMet234 Guest

    I can’t use Minecraft edu because it says “error 2002”



    I can’t use Minecraft edu because it says “error 2002” [​IMG]
    First I updated my iPad and it says “error 2002” I try uninstalling and installing but it doesn’t work please fix Microsoft (Minecraft edu community )

    :)
     
    CoolMet234, May 24, 2023
    #1
  2. Selma Winters Win User

    I can’t use Minecraft edu because it says “error 2002”

    Can you tell me more about this? This is happening on my son's ipad also. I've had parental controls on for a while now so I'm not sure why it would randomly pop up the message. However I did just add parental controls to his google account. Would that affect it?
  3. CoolMet234 Win User

    I can’t use Minecraft edu because it says “error 2002”

    Yes it up to date and I try lot of Internet connections but it doesn’t work.I cleared my Safari date and I have all permissions on
  4. WattyNuela Win User

    I can’t use Minecraft edu because it says “error 2002”

    Hello, if maybe the issue persist. Yes, you can try contacting Microsoft support to see if there is something in your account causing this problem on iPad
  5. WattyNuela Win User

    I can’t use Minecraft edu because it says “error 2002”

    Hello again, it’s unfortunate to know that the issue persist.

    As you’re experiencing this problem only when you try to play on your iPad, I suggest you reach out to the Minecraft education support to see if they can diagnose the problem better

    https://educommunity.minecraft.net/hc/en-us/req...
  6. WattyNuela Win User

    I can’t use Minecraft edu because it says “error 2002”

    Hi, may I know if your iPad is up-to-date?
    Please check that via settings > general > software update.

    If everything looks correct, please make sure you enabled all the permissions for Minecraft education edition.

    ------

    Also, try to clear all the data for safari via Settings > safari > clear browser and history data.
    Finally and if you're able to do it, try to use a different Wi-Fi connection.
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I can’t use Minecraft edu because it says “error 2002”

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