I cant upgrade live gold to game pass

Discus and support I cant upgrade live gold to game pass in XBoX Games and Apps to solve the problem; good afternoon ! I can't upgrade my xbox live gold subscription to game pass ultimate. I bought a game pass gift code, but it does not activate. Then I... Discussion in 'XBoX Games and Apps' started by Artem Solohub, Jul 25, 2022.

  1. Artem Solohub
    Artem Solohub Guest

    I cant upgrade live gold to game pass


    good afternoon ! I can't upgrade my xbox live gold subscription to game pass ultimate. I bought a game pass gift code, but it does not activate. Then I tried to pay for a subscription through the console and there is also a "regional" error! help me please

    :)
     
    Artem Solohub, Jul 25, 2022
    #1
  2. AridLizard Win User

    Account

    did you upgrade to Game Pass Ultimate after getting the code for 12 months Live Gold?

    if you upgrade it will say that the Live Gold is cancelled.

    if you did upgrade, check that your Game Pass Ultimate is active.

    if it is active then everything is working as it should be and you will still have all the features of Live Gold, but they will be under your Game Pass Ultimate subscription instead.
  3. CooperWilde Win User

    Upgraded but charged for both subscriptions

    I upgraded to game pass ultimate but being charged for both game pass ultimate & live gold
  4. lI Comet Il Win User

    xbox Gold Memberships

    As Smwutches said, Game Pass Ultimate is Xbox Live Gold and gamepass combined it wouldn't make sense to have Xbox Live Gold and Game Pass Ultimate so it upgrades.

    As far as I know, the £1 deal is to upgrade only anyway Not to buy out without Gold. You will have to buy Gold again unfortunately.
  5. Kimberly AnneTecson Win User

    Cancelled Game Pass, now my Gold is gone..

    Hi,

    Once you upgraded to Xbox game pass ultimate, your Xbox live gold will be carried over to Xbox game pass ultimate. For example, if you have Xbox live gold for a year and you upgraded it to Xbox game pass ultimate, your Xbox live gold and xbox game pass for
    console and PC will also be good for 13 months (12 months Xbox live gold+1 month upgrade Xbox game pass Ultimate). If you cancelled the Xbox game pass ultimate, automatically your Xbox live will also be cancelled since it is already merged to the Ultimate.
    You need to contact Xbox Support to reinstate your lost membership.

    To contact them, please go to this site:

    https://support.xbox.com/en-US/contact-us
  6. JosefLBohorquez Win User

    I cant upgrade live gold to game pass

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Artem

    Are you receiving a message when you try to pay similar to "your actual subscription doesn't match with your current location" or something about your Microsoft account region doesn't match with the code?

    I'll be waiting for your feedback, greetings from another Microsoft user
Thema:

I cant upgrade live gold to game pass

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