I can't tell how long I am communication banned

Thank you. Will check back on the page until it updates.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'm sorry about that. Everything about bans can be found here enforcement.xbox.com

That's where you'll see the type of ban, the duration and if you can appeal it. Support cannot assist with issues of bans or suspension.

It appears there's an issue with enforcement page/action and there's no way to confirm bans as the page itself won't show the details of the enforcement.

I know it isn't ideal but what I can advise is that you hold on a few days until the issue is resolved so you can sign in and check the true status of your account on the enforcement page.

Hi there,

Regrettably, In Enforcement situations, there is nothing we can do here in the forums, in regards to actions taken by the Enforcement team - we can only advise.

Please check the Enforcements section of this page, and also, the email address associated with your Gamertag, for more information.

http://enforcement.xbox.com/Home/HowTo

You can appeal your suspension, if it's for over 24 hours, by visiting this page:

https://enforcement.xbox.com/en-GB/Home/HowTo#sub-topic0-6

If your appeal is unsuccessful, we advise you to learn from your mistakes and ride out your suspension time.

Hope this helps,

L

Keep in mind the following rules regarding Xbox Live suspensions:

• Generally, suspensions end at approximately the same time of day that they are issued- not at the beginning of the calendar day. For instance, a 24 hour suspension issued at 3:00 p.m. will end at approximately 3:00 p.m. the following day, not at midnight.
• Microsoft is not obligated to provide a warning prior to issuing a suspension or other enforcement action. By agreeing to the Microsoft Code of Conduct you acknowledge that you understand and accept the rules of the Xbox Live service.
• The length of the suspension depends on the severity of the offense. Especially egregious violations can result in an immediate permanent suspension.

Hey there lllkng,



Thanks for reaching out. Unfortunately, you will not be able to reach the enforcement team here on the forums.
I recommend visiting our Enforcement website for all info regarding Bans/Suspensions.



If you were suspended for longer than a day you can also submit a case review from the same website.



You can find steps for submitting a case review here:
https://enforcement.xbox.com



To see how to submit a case review, please check out the following link:

https://enforcement.xbox.com/en-US/home/howto?length=4#sub-topic0-6



I hope this helps.