I can’t submit an appeal. Keeps giving an error.

Discus and support I can’t submit an appeal. Keeps giving an error. in XBoX Accessibility to solve the problem; I believe I have been wrongfully suspended and would like access to my account and games again. I found notifications of unusual activity from Moscow... Discussion in 'XBoX Accessibility' started by KingStew40, Nov 9, 2022.

  1. KingStew40
    KingStew40 Guest

    I can’t submit an appeal. Keeps giving an error.


    I believe I have been wrongfully suspended and would like access to my account and games again. I found notifications of unusual activity from Moscow Russia in my junk mail that I did not respond to because I was unaware of them. I need help gaining access to my account again.

    :)
     
    KingStew40, Nov 9, 2022
    #1
  2. JosefLBohorquez Win User

    I can’t submit an appeal. Keeps giving an error.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this KINGSTEW40

    The suspension in your account is permanent? Or how much time you need to wait?

    But just to let you know, unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

    Because is not possible to access to your account and enforcement details.
  3. KingStew40 Win User

    I can’t submit an appeal. Keeps giving an error.

    I am a banned user and it says permanent suspension with ability to appeal, but it won’t let me.
  4. king killer44 Win User

    Submit an Appeal.

    Thanks for viewing and responding and I already know that the only department to really view this stuff is enforcement but, like I have said in the original response I can not submit an appeal due to the type of ban it is. Which is a real pain due to the the ban not looking fair at all and a mistake from the algorithm that originally pinged this issue. I am sure I am not the first to have gotten an unfair ban but it is ridiculous how the enforcement department refuses to look at appeals for certain punishments and not the violation. This blog post area is my last resort to get anything done so is it possible for you to help me get in contact with the appropriate people. To further note telling me to just go to enforcement will not work because they are not willing to look at an appeal in the first place.
  5. Georges C. Win User

    Submit an Appeal.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello King, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data nor to the data of Enforcement which is a department apart from Microsoft.

    If you have any suspension or ban only through the Enforcement page you will be able to make an appeal to your case.

    Application history

    https://support.xbox.com/en-us/help/family-onli...

    Xbox enforcement action FAQs

    https://support.xbox.com/en-us/help/family-onli...

    Types of Xbox enforcement actions

    https://support.xbox.com/en-us/help/family-onli...
  6. Richard Vallis Win User

    Suspension

    Hello.

    You can check your eligibility for an appeal at enforcement.xbox.com. If eligible, you can submit an appeal and it will be reviewed as soon as possible.
Thema:

I can’t submit an appeal. Keeps giving an error.

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