I cant start the formula 1 2021 game

When i start the game,it says the game needs an update and when i look for an update it says there are no updates available neither for the game nor the console

Try the solutions below, please after trying each solution look for the update again.

Solution 1:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

After removing the account follow the procedure below.

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Now add your account again.

Solution 2:

Press the Xbox button.

Open Settings.

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. When you try to start the game any error is displayed, or does the problem happen when you are already in the game?

What message or error code appears when you try to start the game?

Could you provide us with a screenshot of the error happening, please?

*Thank you in advance for contacting the community.

If you guys haven't yet, be sure to fill out the survey listed in
this sticky. That gets sent to the right people to look into possible achievement issues.

funny that Chat Support say you get within 24h a reply but after 2 weeks still not (as this topic is opened on 2 Dec). It is weird that it looks like that Support tries to ignore this issue