I can't start or join parties on the Xbox app everytime I try it just says you are not in a...

Hi Khayri's Mommy,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hi Khayri's Mommy,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you encountered problems in joining online parties on Xbox app using Android mobile. As per description, your app is updated and every time you join it says that you are not in a party.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. Was this working before?
   
2. When did the problem start?
   
3. Have you made changes or activity before the problem appeared?
   
4. Do you mind sending to us a screenshot of the exact error message, if any?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime, try to go to xbox.com/play on your Android device and sign in with your Microsoft account. Go to this link for proper guidance. Set up your Android device for cloud gaming | Xbox Support.





If still the issue persists, you can try troubleshooting steps provided in this link. Troubleshoot issues in the Xbox mobile app | Xbox Support.







Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

Just so that I am clear when you are trying this in party chat? In game chat?

You can hear the other players in the chat but they can not hear you?

Are you starting the party through the stream on the xbox itself? Or are you starting the party through the xbox app on the pc itself?

These are two different things.

I personally have noticed that if I try and join a party through the Xbox itself and not the xbox app I can hear the other people but they can not hear me. If I join the party or start a party and have people join through the xbox app on the PC then it works
fine.

So try that and see if that fixes your problem.

whenever I go into start a party or try and join one I use (Xbox app) is sais access reature blocked how do I fix this so I can join party’s

Everytime i try to join a party it always say that and i wonder why ?