I can’t sign into my Microsoft account in my Minecraft app

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

If this is for Nintendo Switch then I'll suggest you reach out to Minecraft support for assistance on this issue here https://help.minecraft.net/hc/en-us/requests/new

I can’t believe this hasn’t been fixed yet. Just downloaded minecraft for my sister and created a microsoft account for her. The app keeps crashing. It can’t login to her account and crashes during log in. When I skip login it crashes in settings.

I can’t believe the state this app is in... I don’t remember Minecraft being this unstable before it was under microsoft. There are reports from october and here I am months later still having the same problem...

Latest ios version, latest minecraft version. The game is unplayable. Can’t believe you are asking money for this...

Game only works with wifi turned off.

I can’t sign in with my account to Minecraft

I wanted to say that, I was wrong

Also, my friends have the same platform

I don’t think the issue I’m having is Minecraft’s fault. It’s got to do with the fact that when I login to my Minecraft account through my Microsoft account it signs me into that Microsoft account of other apps such as Xbox and Xbox console companion. That’s what Im having problems with, because I have 2 emails associated with 2 accounts, one being my Minecraft Microsoft account and the other being my Xbox account. This is really frustrating and annoying as whenever I want to open Minecraft whilst I’m using the Xbox app it logs me out of my xbox account and signs me into my Minecraft Microsoft account. Hope I’ve made things clear and I hope they solve this soon

MilkWeeb, I had a similar problem on iOS. If you're on iOS, maybe this will help you...

For months, we were shown that error without us even being given the chance to log in... We tried everything like you. PxrtlyDuck on this
thread shared this solution, and it worked for us:

"my friend actually found the solution and i have never been more grateful!! it was a long night of her logging in a changing things around but in the end the solution was so simple. i went into my phones settings, and into safari
 (no idea why) and cleared my search history. i dont know why it works, but it did. im glad its so easy in case it happens in future. warning though, i had like fifty tabs open in safari, so if you have certain sites you dont want to lose make sure you bookmark
 them before you clear it! i really hope this works, microsoft is so lame they never gave me any actual useful infomation!"

We basically did "Settings" -> "Safari" -> "Clear History and Website Data". Hope it gets fixed for you soon :crossed_fingers: