I can't sign into EA from gamepass on my phone

KYLE NELSON4 · Apr 7, 2025

When trying to play EA games on my phone from Xbox Game Pass app when I log onto a game it asks me to confirm it's me and sends a verification code to my email or by text message. When I click the box to type in the security code the keyboard will not pop up so I cannot log in.

:)

Faline C

Hey KYLE, thanks for your post. I'm sorry you're dealing with that! I can understand how annoying this type of sign in issue can be.

You can try reinstalling the app where you are logging in. Since the problem is with EA's login process it is also a good idea to contact EA Support for help. They might have a solution or be able to adjust something on your account.

EA Support:

https://help.ea.com/en/help-home/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hope you get this resolved soon! Let me know if you have any other questions.

AhmadAskari

No, They are not. I had GamePass PC earlier and everything used to work properly but then one day I got notification that there is an offer on GamePass Ultimate so I upgraded but since the day GamePass PC subscription ended and GamePass Ultimate subscription started, I can only launch games that are on EA Play and that too from EA Desktop App only.

Now, because the GamePass Ultimate was a 3 month subscription, so I can't even go back to GamePass PC until it's over.

Any game that launches from Xbox app for Windows fails to launch and tried repairing and resetting the Xbox and Microsoft Apps, sign-out and then again sign-in on both the apps but still same thing.

For Example, Forza Horizon 4 used to work earlier but now it does not.

kostasgrisbolakis

i want gamepass i gotta choose between ea play and gamepass so i go with gamepass i bought ea play from steam for a month but now the subscription is over and i want my progress from steam and origin to go to the gamepass ea play and i dont know if that is going to work and if i will lose my level and progress to the online games

ngocphi

Please keep in mind that a profile can only be signed in on one device at a time

So you can use the owner to download the games from gamepass but you can't share the benefits on pc this includes xcloud or perks or ea play games

Farscape247

you need gamepass pc then, so you can't,

Gold for online play on console

Gamepass for gamepass games on console

Gamepass PC for games on pc with ea play attached

Ultimate gamepass - Gold, Gamepass, Gampass PC, EA Play and xcloud.

I can't sign into EA from gamepass on my phone