I can't sign in to xbox network on my series s. Use to work, but stop all of a sudden.

Hi David-Russell, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I'm sorry to hear that you are having this problem, with the intention of helping you I am going to suggest that you follow these steps:

From what I understand, it is possible that it is a network error, although not entirely, perhaps it is from the console, but to discover the root problem we are going to perform a power cycle.

1. Turn off the console by pressing the Xbox Button on the front of the console for about 10 seconds, until it turns off completely.
2. Disconnect the power cable from the console. Wait ten seconds.
3. Plug the console power cable back in.
4. Press the Xbox Button on the console to turn it on again.

Information source: https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

If this does not work, the second step would be to create a mobile access point and share the internet from your phone to the console. This way, we could rule out a possible blockage by Xbox with your router.

And finally, if the previous steps did not work, we are going to restore your console by saving your games and applications, this system will not delete anything, it will simply restore any damaged files within the system.

1. Press the Xbox Button to open the guide.
2. Select Profile & system > Settings > System > Console information.
3. Select Reset console.
4. On the Reset console? screen. You will see three options, you must select the one that says reset and keep my games and applications.

Source: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if this information was useful to you. Your answer is very important!

Best regards,
Daniel.

I’m having the same issue my Xbox series s all of a sudden it doesn’t connect to the network while it’s wired I checked the Ethernet cable and it works fine with other consoles so it’s not the Ethernet cable I don’t know what to do anymore

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

I have had the same issue for 2-3 weeks now. Affects both my Xbox Ones. Xbox network stats states my correct speed and no packet loss. I have checked with a packet sniffer and have no issues, no packet loss, low latency etc. PCs connected to the same network
connection have no issues and no packet losses. I have changed all cables, moved directly to the core switch, makes no difference. It's really quite random, I can't sign in 5 tries, then all of a sudden it works.. then randomly I get signed out. Same thing
on both my Xbox Ones. Seriously annoying as I use Plex for my media, which won't work half the time now.

/S

Yeh mate. My theory is like 1% of Xbox series x or s have a problem. I had Xbox one and used it for 7 years with no noticeable delay. When I got this Xbox felt great. All of a sudden it’s got some delay, not much, but some. Did you buy a new Xbox? I’m going to buy a series s.