I cant sign in to the microsoft store or the xbox app on my pc

SentinalJiggly · Oct 19, 2022

Since June I have had issues singing in on my account but i am now fully locked out. When i try to sign in I am told i need to be connected to the internet. I am always hooked up to an ethernet cable but I tried this wirelessly and it still did not work.

:)

bosu tau frate

1.i am signed in microsoft store

2.my account is added at email and accounts

3.yes, it is up to date

4.i cant post a screenshot,but when i sign in on xbox pc app it just flashes for a second and nothing happens after

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SENTINALJIGGLY

Additional information is needed, please answer the following questions to assist you properly:

Is this happening on Windows 11 or 10?
Your internet connection works flawlessly if you don't use the Microsoft store. Right?
May I know if you tried to use the Microsoft store troubleshooter?
https://support.microsoft.com/en-us/account-bil...

And, can you double check if your windows system is up to date?

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

BACKSTABBER 207

Hi Rooks, i have tried all your steps, still no luck for me, i cant open the store and my i cant sign in on my xbox/microsoft account on any app or in the settings tab

baraa zino

windows 10

microsoft store is not even opening
and xbox app sign out me and i cant sign in
please help me

Francia J.

Kindly sign out both on Xbox App and on Microsoft Store App then restart your PC before signing back in.

I cant sign in to the microsoft store or the xbox app on my pc