I can’t sign in to my Xbox 360 account and I can’t download my profile either. What can I do?

I can’t make purchases on xbox360 console, I can make purchase on my computer for xbox 360 games, but I can’t play them cause I can’t sign in to xbox profiles or gametags

I can’t connect to Xbox live on 360 back compatible games. The rest of the Xbox one behaves normally. I know it’s not a problem with my console because both my old 360 and the 360 emulator on the Xbox one do it.

I thought maybe the problem was on my end so I did a soft reset. Now the 360 emulator on the Xbox one has no profile on it. I can’t download my profile to it because it can’t connect to Xbox live. So I can’t save at all in back compatible games.

Is it a regional problem? Is it down for maintenance? The status page doesn’t mention anything.

Error 8015000A

“Sorry, there’s a problem with the credentials that you’re using to sign in” can you fix this problem please as can’t sign or re-download my profile account to my Xbox

I’ve been having the problem too. I can’t download my profile from Xbox onto my Xbox 360. Keep getting an error code 80151103. So I looked up tutorials online. That didnt help at all for some reason, none of the suggestions worked. Tried clearing the cache
didn’t work either. Deleted my profile off the Xbox 360(had the thing for more than 10 years just updated it, been using the same profile as well, and is working perfectly on Xbox. I was just going to use the Xbox to use Netflix in the spare room.) But I can’t
sign in. It seems nothing is working. Really hoping Microsoft will come out with an hotfix for the 360.

Hello

It’s not a child account, it’s my personal account.

In the past, I was available to download xbox 360 games, but since some weeks ago, i can’t do it.

Xbox original games neither.

I don’t know what to do...

Please help.