I cant send messages on my xbox account

LandonDana · Jan 30, 2019

Ok I need some help, I cant send messages on Xbox, I don't have an Xbox but I play on windows ten and when I try to put my phone number in the bar to send a code to my mobile on support to fix my problem, it does not send and I have tried multiple time
and I even made a new account (this one) and I thought it was all good now but now I still cant send messages and it is super annoying. I can get messages but I can respond, I can friend players and all of that is fine besides messaging. so I get all these
messages and I feel like the people who messages me think I don't care and I do but I cant do anything about it and I would really like your help Xbox support or anyone who could help me out. Thank you.

:)

XBF Steven R

Hey there Landon!

Sorry to hear that you're dealing with this issue trying to access your messages.

Generally when you're dealing with the app from a mobile device by Windows your best course of action would be to re-sync your account or to restart the phone. Have you by any chance given that a go yet?

If you haven't, try that and let us know how that affected the issue.

Hope this was helpful.

Thanks for reading!

AngelObullets

Hi there Landon

There could be a few reasons for this, One is of course enforcement enforcement.xbox.com Log in your primary account to double check they have not blocked your device from messaging.

If that is not the case, We need to know what it ,says on the screen when you try to send A message to another user.

HyperVenom523

Did you try to verify in the enforecement page to make sure you dont have a comunication ban??

https://enforcement.xbox.com/

MXR Alpha Elite

Have you tried restarting your Xbox as that usually fixes most or some problems, or restart your router in case it's an internet problem. Thanks

Geth

Have you tried to see if it allows after a removal of the gamertag and and re add of it back onto the console?

I cant send messages on my xbox account