I can't see my friends or open my profile.

Me too. Clips are showing up on xbox console and smartglass but not on xbox.com. I can only see achievements. My friend is having same issue. I can see my friends videos by going on their profile page, but I can't see videos on my page. Other users also
can see my videos by going to my profile in their friends list.

I still can't see my friends go to my profile invite to party chat this sucks

I Have problems with loading friends list, my profile account and open gruop chat. I can't see who is on line. Another problem is the synch of data game when i start a game. I've tried the hard reset but nothing to do!

I still can't see my frien😭

Hi 客服中心購物 雙! I hope you are well, delighted to be able to offer you my help!

For me, it is a real honor to be able to help you today, this problem is a bit common among community users, in fact a very famous streamer while he was live presented this problem and the solution was to restart the console, although you can follow these Steps:

Perform a power cycle reset, follow these steps:

Unplug the power cord from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cord from both devices.

Restart your Xbox One console. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center. Select Restart Console and then select Restart. (If the console appears to be frozen, press and hold the Xbox  button on the console for 10 seconds, until the console turns off. After the console turns off, tap the Xbox button on the console again to restart.) After 5

Minutes, first connect the modem or gateway and wait for all the lights to return to normal status.

If you are using a router, plug it in and wait for all the lights to return to normal.

If this information was useful to you, let me know, otherwise I will be very attentive to continue helping you.

Best regards,
Daniel.