I can't save my purchases on my Microsoft account and it keeps getting the authentication error

Discus and support I can't save my purchases on my Microsoft account and it keeps getting the authentication error in XBoX Games and Apps to solve the problem; [img] I've signed in and out of the game, I've Uninstaller it and restarted it, someone help pls because I wanna play in the realms but won't let me... Discussion in 'XBoX Games and Apps' started by Hailey Peters, Jan 28, 2023.

  1. Hailey Peters
    Hailey Peters Guest

    I can't save my purchases on my Microsoft account and it keeps getting the authentication error



    I can't save my purchases on my Microsoft account and it keeps getting the authentication error [​IMG]
    I've signed in and out of the game, I've Uninstaller it and restarted it, someone help pls because I wanna play in the realms but won't let me

    :)
     
    Hailey Peters, Jan 28, 2023
    #1
  2. Ben4724 Win User

    I can't save my purchases on my Microsoft account and it keeps getting the authentication error

    Hi! My name is Ben an Independent Advisor and I hope you are doing well.

    With regards to your issue, are you playing the game via Xbox One or series console? If this is via console, I suggest to try to remove and add your profile. Here is the link how https://support.xbox.com/en-US/help/account-pro...

    If this is on a different device, please check via https://account.microsoft.com/family page to see whether you are added as a member. Because it is possible your account is being detected as a child account which has restriction for purchases.

    Looking forward to hearing back from you so we can further assist.

    Kind regards,

    Ben
  3. DestinyDeity Win User

    My Old Xbox Account Issues

    But I can't access Cross-Save for Destiny 2 because I can't Authenticate the account because I CAN'T Authenticate it.
  4. MackB312 Win User

    Xbox 360 error code: 80153021

    Can't resolve my problem this has been going on for ages... I'm trying to purchases free Xbox live since they are offering me a special deal but I keep getting this *** error. I tried changing my billing account.
  5. Suicidal Groovez Win User

    Authenticating My Microsoft Account

    Are there some errors it is showing?
  6. iSupersniper Win User

    GFWL - Can't Download Purchased Game

    I get this exact same issue. Microsoft Support was no help what so ever and wanted me to pay for premium support.

    Since the Fall Creator Update for Windows 10 I've had this issue.

    I've tried to uninstall and re install that failed

    I've made sure that the client is allowed through the firewall

    LIVE was having issues downloading my profile in game until I enabled game mode through the game bar, however when the client as a game and enabling game mode didn't work.

    I've tried creating an app password because I use 2 step authentication and I get authentication failed when trying to use that password.

    When disabling 2step authentication I still sign in but still no purchase history

    When using a computer account not linked to my Microsoft account I get an xlivewrapper dll error which I can only conclude is that something in the backend changed on Microsoft servers which broke the gfwl purchase and sign in verifications.

    Any help would be appreciated.
Thema:

I can't save my purchases on my Microsoft account and it keeps getting the authentication error

Loading...

  1. I can't save my purchases on my Microsoft account and it keeps getting the authentication error - Similar Threads - can't save purchases

  2. Xbox series s keeps saying " we can't save data for this game or app"

    in XBoX Games and Apps
    Xbox series s keeps saying " we can't save data for this game or app": I was playing Minecraft and the game keeps trying to sync data it takes forever to complete and after it says it can't save any more data. I've tried clearing local saves but it corrupted the...

  3. Can't save a world in bedrock edition ps4

    in XBoX Games and Apps
    Can't save a world in bedrock edition ps4: I can't save a world in bedrock edition ps4 because when I try to save it, it says "saving the world" but it just goes on indefinitely until my ps4 ends up shutting down/ I go play another game....

  4. I can't find my saves anymore.

    in XBoX on Consoles
    I can't find my saves anymore.: Hi, I'm having a small problem with my game saves in Skyrim Anniversary edition. My console ran out of space and I had to clear local data to get space to save my game. I red all stuff is saved...

  5. I can't save game on Xbox 360 games

    in XBoX Accessibility
    I can't save game on Xbox 360 games: Whenever I load up any type of Xbox 360 game on my Xbox it won't sign in, it says when it starts the game "Xbox live disconnected" and idk why I've been trying to play bo2 lately and it just lets...

  6. We can't save more data for this game or app

    in XBoX Games and Apps
    We can't save more data for this game or app: I keep getting "your Xbox is out of space for saved data. To make room, select a game or app from My games & apps, press Menu button on your controller, and then select Manage game and add-ons...

  7. Xbox One keeps Saying "We can't Save more Data for this game or app"

    in XBoX Games and Apps
    Xbox One keeps Saying "We can't Save more Data for this game or app": I did what the instructions prompted me to do and it ended up deleting my most recent saves. This has been happening over and over. 959c726c-f8b2-4cae-8521-7057aad2b92a

  8. I can't play a Game Pass PC game because I can't choose what save files to use

    in XBoX Games and Apps
    I can't play a Game Pass PC game because I can't choose what save files to use: I've already played several hours on the game Bugsnax with no issues at all but yesterday it stopped working. What happens is that I start the game and then it crashes after about 5 seconds. After...

  9. Trying to sync Minecract worlds, tells me minecraft can't save anymore data even though...

    in XBoX Games and Apps
    Trying to sync Minecract worlds, tells me minecraft can't save anymore data even though...: Recently on my Xbox Series X all of my worlds are kind of old and they all needed to be resynced but when I try to resync a world it either tells me Minecraft cant store anymore data or it just...

  10. Can't access anything saved on the internet

    in XBoX Accessibility
    Can't access anything saved on the internet: I'm checking my chats, recent achievements, game saves, and even the store but they won't open. Used alt account and I could open them all. I just can't on my main....