I can't save my purchases on my Microsoft account and it keeps getting the authentication error

Discus and support I can't save my purchases on my Microsoft account and it keeps getting the authentication error in XBoX Games and Apps to solve the problem; [img] I've signed in and out of the game, I've Uninstaller it and restarted it, someone help pls because I wanna play in the realms but won't let me... Discussion in 'XBoX Games and Apps' started by Hailey Peters, Jan 28, 2023.

  1. I can't save my purchases on my Microsoft account and it keeps getting the authentication error



    I can't save my purchases on my Microsoft account and it keeps getting the authentication error [​IMG]
    I've signed in and out of the game, I've Uninstaller it and restarted it, someone help pls because I wanna play in the realms but won't let me

    :)
     
    Hailey Peters, Jan 28, 2023
    #1
  2. Ben4724 Win User

    I can't save my purchases on my Microsoft account and it keeps getting the authentication error

    Hi! My name is Ben an Independent Advisor and I hope you are doing well.

    With regards to your issue, are you playing the game via Xbox One or series console? If this is via console, I suggest to try to remove and add your profile. Here is the link how https://support.xbox.com/en-US/help/account-pro...

    If this is on a different device, please check via https://account.microsoft.com/family page to see whether you are added as a member. Because it is possible your account is being detected as a child account which has restriction for purchases.

    Looking forward to hearing back from you so we can further assist.

    Kind regards,

    Ben
  3. DestinyDeity Win User

    My Old Xbox Account Issues

    But I can't access Cross-Save for Destiny 2 because I can't Authenticate the account because I CAN'T Authenticate it.
  4. MackB312 Win User

    Xbox 360 error code: 80153021

    Can't resolve my problem this has been going on for ages... I'm trying to purchases free Xbox live since they are offering me a special deal but I keep getting this *** error. I tried changing my billing account.
  5. iSupersniper Win User

    GFWL - Can't Download Purchased Game

    I get this exact same issue. Microsoft Support was no help what so ever and wanted me to pay for premium support.

    Since the Fall Creator Update for Windows 10 I've had this issue.

    I've tried to uninstall and re install that failed

    I've made sure that the client is allowed through the firewall

    LIVE was having issues downloading my profile in game until I enabled game mode through the game bar, however when the client as a game and enabling game mode didn't work.

    I've tried creating an app password because I use 2 step authentication and I get authentication failed when trying to use that password.

    When disabling 2step authentication I still sign in but still no purchase history

    When using a computer account not linked to my Microsoft account I get an xlivewrapper dll error which I can only conclude is that something in the backend changed on Microsoft servers which broke the gfwl purchase and sign in verifications.

    Any help would be appreciated.
  6. MICKtheMAG01 Win User

    Pre-Release Console Registration Application

    All I want to know is why I keep getting an error code whilst trying to purchase Forza Horizon
    http://pictwiittr.com/14P5nTy the Ultimate Game Sale.. Just added the ms pts to my account to purchase that game and a few other bits and bobs off the dashboard and since I've signed up for the beta
    I can't purchase anything?? Just keep getting error code 80153016 all the time..surely being in the beta is stopping the tranactions
Thema:

I can't save my purchases on my Microsoft account and it keeps getting the authentication error

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