I can't remove my daughter from my son's family group to add her to my own

KhajiBower34, thanks for your reply. However I don't think you've read what I said or perhaps I wasn't clear. I have tried this from the Xbox and online and no one in my group has the ability to remove anyone from the family group. I can't even remove MYSELF from my own family group and I'm definitely not a minor AND I'm clearly listed as the organizer of the group. This is going to require some intervention from Microsoft support on your end. I cannot do anything regardless of which account I log in with.

Hello Snortblt, I am an independent advisor and I will be happy to help you today. My name is Khaji

I understand your frustration and believe me I understand you.

Here are some points that could help you solve your problem:

Remove a family member on Xbox: Sign in with the appropriate account on the console. Press the Xbox button to open the guide. Select Profile & system > Settings > Account > Parental controls > Manage family members. If prompted, enter your password or PIN to validate that you are authorized to make changes. Select the account you want to remove from the family group

Remove a family member online: Only organizers of a family group can remove family members. Only the adult who has given consent can remove an account from a minor in the household.

Using a web browser, sign in to family.microsoft.com. Click next to the person's name and select Remove from family group. Select Remove to confirm

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

I figured it out ... Logging into the Microsoft website using my "gmail" credentials, I navigated to the Family Group.

I had to "remove consent" for my son FIRST, and then I was allowed to remove my son from the "gmail" family group. Logging back into my "hotmail" Family Group, I was able to add him back easy peasy.

Thanks for the reply.

I am using the Microsoft Family Website and I am logged in on my account as the family organzier, the only family organizer our family account has ever had.

Unless they are hidden somewhere very obscure, I cannot find where I can give my son administrator access to his own computer for school. It feels as if there are a layer of controls that are being hidden from me, the parent, for my own family account.

When I try to just remove him from the family account, I get the following message:

You can't remove [Son] from the family group

Family members under statutory age need an adult's consent to join a family group. Only the adult that granted consent for [son] can remove this family member. Ask the family organizer who granted [son] consent to remove [son] from the family group.

This is pretty infuriating and starting to make me really wish I never started the family account in the first place.

Welcome to Xbox One! I also have an 8 year old daughter with her own Xbox One. Hopefully your friends make the transition as well. I hope you and your son enjoy Xbox as much as me and my family have. Feel free to add me