I cant reload $ download $ my already bought puzzles for some reason .

I tried your link to more complex technical issues. My problem wasn't in the list. Your second link tried to sell me all the puzzles I've already purchased. I started in the Xbox Insider Program Forums a couple of days ago. All I got out of that was
a suggestion to use the Facebook site. So, here I am. If you go back to the forums starting on 28 March 2017, you'll find that I wasn't the only person who had this problem. It was widespread. For about a month, I followed suggestions that the other posters
received. Some had success; most had failures. I got fed up and found my work around. Work a puzzle. Let it crash. Reload and work another puzzle. I uninstalled Jigsaw Premium then re-installed. All of my accumulated puzzle sets were gone. I could
go reload any of them without further payment. I can rework any of those puzzles without crashing. However, they do show that they've been worked. I have bought a few new sets. They are the ones that crash upon successful completion of a puzzle. After
I reload, the box is marked with a star on whatever puzzle I worked.

Doesn't anyone respond? I have problem with updating/downloading the puzzle collections I've already earned/bought but they will not on my desktop. My laptop doesn't work anymore.

I've tried to download several puzzles over the past month and they don't download. My father also has it on his computer and he cant download any puzzles as well. Not even the free ones are downloading..... Anyone know how to fix this????

My whole console fully reset for some reason and now i cant download anything

Only these bundles are available:

Halo Wars 2: Complete Edition



Halo Wars 2: Standard Edition

I already purchased the game and had it downloaded on my pc before, but for some reason, the version i already bought is no longer downloadable. the page for it still says Xbox play anywhere. that's not fair.