I cant redeem my XBGP code(*Help*)

my code is unreadable,is there any way to be able to activate this code using the invoice?

Hi . You can't use invoice. Try to take a photo of the code then you zoom the picture and maybe will help you to read.

It is totally unreadable

my code is unreadable,is there any way to be able to activate this code using the invoice?

Hi VitalM3at. You can't use invoice. Try to take a photo of the code then you zoom the picture and maybe will help you to read.

unfortunately not, but if you bought at some physical store it would be good if you asked for a card change claiming you can't change it

Damaged codes can be 'fixed' by following the Digital Code Solution page.

https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution

You can follow the link here as well, which should direct you to the form itself for requesting new code. You'll most likely need to take a picture of the code and a proof of purchase for it like a receipt of some sort proving you bought/own the code.

https://support.xbox.com/en-US/forms/redeemcode

I cant redeem fifa 21 code on my xbox 1. Pls help!