I can't play some games at all after an update (Xbox One S)

LuisVazquez7 · Sep 30, 2022

I noticed there's a "succesful" update on the 27th of september at 10:50pm, and it was shortly after that, that I can't play some games. I CAN'T play (to name a few) F1 2021, FIFA 22, Forza Horizon 5, Fall Guys, GRiD Legends, Splitgate. But I CAN play games like F1 2020, FIFA 21, Rocket League, Dirt Rally 2.0, Forza Motorsport 7, Gears 5, Titanfall 2, etc. On the same 27th of september I played FIFA 22 and F1 2021 during the afternoon (at around 6-9 pm), went to have dinner, came back to play F1 2021 and the issue started.

Whenever I try to play some of the titles I mentioned I can't play, my Xbox gets really slow, starts lagging, and the audio sounds really bad.

But the other games I've tried still run as smooth as always. What's making me think it's that update's fault is the fact I can't play FIFA 22 but I can play FIFA 21. It's basically the same game yet one works and the other doesn't.

Solutions? Wait for a fix? Is there a way to revert to a previous OS version?

Don't know if it's relevant but I'm a member of Xbox Insider, the Insider Hub says I'm on the Xbox Delta

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Luis

Bugs / lags and problems are common if you're using an insider build (they're intended for testing and people who don't mind troubleshoot the console often)
If you want to have always a good experience with your console the best option is go back to an stable OS version

For this you need to leave the OS preview program and the factory reset your console
In case you need to know about this you can check the Insiders FAQ
https://support.xbox.com/en-US/help/account-pro....

LuisVazquez7

Already tried it offline, and on my phone's hotspot (using mobile data). Same thing, I can play some games and some takes ages to load and make my Xbox lag and freeze. I'll just wait for another update, also Twitter has several twits from people having issues post update and even people that get errors while downloading the update. Thanks anyways

LuisVazquez7

It's an Xbox One S, NAT type is open, already restarted the console and it's still the same. Guess all I have left is wait for a fix

Dérek Augusto

If you are sure, and have full knowledge of the system and its procedures, then I advise you to report the error.

1. Press and hold the Xbox button and select Report a problem.

2. Select Report New Issue.

3. Choose the most appropriate category and subcategory.

4. Select your preferred method to complete your report

LuisVazquez7

It's not the HD, as I said, I got this same update when I was an Insider (meaning I got it early), but since it had issues I got out of the Insider program and went back to the public version of the OS. Now that the update I got as an Insider rolled out as the public release, it got installed again and the issues came back. Is it that hard to understand that it's the update's fault? Such a coincidence only this update has given me issues. It is NOT my console ot my Hd but since you're not acknowledging there's an issue, then I guess I'm f*cked and I'm gonna have to wait until you actually convince yourselves there's an issue. As I said, already found plenty of people on reddit and Twitter with issues too. But hey, I'll keep checking my internet connection and HD

I can't play some games at all after an update (Xbox One S)