I cant play on my account

Discus and support I cant play on my account in XBoX Accessibility to solve the problem; Ive had this problem with 2 of my main accounts. I keep getting signed out and it doesnt let me sign back in. Ive lost so much progress on my games so... Discussion in 'XBoX Accessibility' started by EliReviere, Feb 22, 2021.

  1. EliReviere
    EliReviere Guest

    I cant play on my account


    Ive had this problem with 2 of my main accounts. I keep getting signed out and it doesnt let me sign back in. Ive lost so much progress on my games so if you could help that would be great. Xbox one

    :)
     
    EliReviere, Feb 22, 2021
    #1
  2. XBF Mohammed C Win User

    I cant play on my account

    Hello EliReviere, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support!

    In such cases, I recommend following the troubleshooting steps here:

    First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

    If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

    Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

    If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming!
  3. Janet_C Win User

    I cant play minecraft on my account.

    Hello!

    I'm an independent advisor and a member of the Xbox Community just like you.

    I will be glad to help you.

    If you play on PC and you bought the Java version, you should make a migration from the Mojang account to a Microsoft account, to use the game you must use the Microsoft account you used for the migration to sign in to the Microsoft Store, the Xbox app and the Minecraft launcher.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  4. isaiahharding Win User

    My Account was hacked

    My account was hacked. Messages were sent to all of my friends all at once. They sent me my address and changed my gamertag. I cant play fortnite bc someone is playing on it through my account. And this cant be fixed i will never play xbox again
  5. Dylan12w Win User

    parental email

    i cant play online because i cant change the email the password is fine and its my account
  6. MicPawnage Win User

    Error code 807B01F4

    I 'm having the problem now and i cant play anything and i am gold member and my sis cant play any thing ether on her non-gold account... wat should i do?

    (Send me it in a Private Message to my account!)
Thema:

I cant play on my account

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