i can't play my vudu purchased movies from xbox 360 to xbox one....why?

Discus and support i can't play my vudu purchased movies from xbox 360 to xbox one....why? in XBoX on Consoles to solve the problem; i have a bunch of vudu movies purchased from my xbox 360 but my list doesn't show up in my xbox one vudu aplication...i am using the same profile in... Discussion in 'XBoX on Consoles' started by MR KAKON, Jan 3, 2014.

  1. MR KAKON
    MR KAKON Guest

    i can't play my vudu purchased movies from xbox 360 to xbox one....why?


    i have a bunch of vudu movies purchased from my xbox 360 but my list doesn't show up in my xbox one vudu aplication...i am using the same profile in both consoles.......

    do exist any way to sync my vudu aplication between both consoles....thanks

    :)
     
    MR KAKON, Jan 3, 2014
    #1
  2. DataNut
    DataNut Guest
    VUDU does not work - going on 4 weeks

    I just found "Cinema Now" that will allow me to connect my Ultraviolet movies. But, it would be nice to get VUDU working so I could watch my Disney movies. Also, does cinema now have an app for xbox 360? I can put that on my other console... But Vudu does
    work on my 360.
     
    DataNut, Jan 3, 2014
    #2
  3. Davitt
    Davitt Guest
    Vudu - downloaded several times but can't link my gamertag with Vudu Account (360 only)

    On my xbox one it works, but I have downloaded the vudu app several times and cleared system cache on my xbox 360 and each time the app launches it never asks to link to my vudu account or accept the terms of service and doesn't show any of my ultraviolet
    movie collection. I want the app to prompt me for my Vudu account and password so it will link to my ultraviolet account.

    Any way to get Xbox 360 vudu app to do a clean install so it doesn't seem to want to hold on to the settings of the previous install. I can't see in the app what account it is linked to.

    I checked on Managed devices under my Vudu account and I can see the xbox one, but no way to add my 360 to the managed devices.
     
    Davitt, Jan 3, 2014
    #3
  4. MENDON BILLS Win User

    XBox Video Movies on IPad

    I love the xbox player. I think its smart to buy movies on Amazon and vudu since you can play on ALL devices including the Ipad and xbox. Im talking movie purchases not platforms.
  5. DataNut Win User

    VUDU does not work - going on 4 weeks

    I just found "Cinema Now" that will allow me to connect my Ultraviolet movies. But, it would be nice to get VUDU working so I could watch my Disney movies. Also, does cinema now have an app for xbox 360? I can put that on my other console... But Vudu does
    work on my 360.
  6. RandyAU93 Win User

    movies anywhere app for xbox 360

    If the Vudu app is still available on Xbox 360, you should be able to access Movies Anywhere through it. You just need to have your Vudu account synced with Movies Anywhere.
  7. Seamonkey3116 Win User

    Status Code c101a3ff

    Hi there,

    I purchased a movie on the xbox store and part way through it came up with status code c101a3ff and will no longer play. All other video purchases seem to work fine.
    I had this same error code, and I was able to figure out my issue with a phone call to support for the Movies and TV app. My issue was that at some point back in 2012 I bought some movies on my XBOX360.
    At some point after I bought about 10, several of them disappeared from my home screen. I decided to go with Vudu for several years until I lost the account and went back to my XBOX One. Now the Movies and TV app showed all of my movies, but a few of them
    wouldn't play. My memory isn't perfect from 6 years ago, but I am pretty sure that they were the same movies that had disappeared from my XBOX 360. I just got off the phone, so I thought I would share what my issue was while it was still fresh.

    Within the Movies and TV app, my purchased movies were pulling from a different database than the Microsoft Store. When I tried to find my movies that wouldn't play directly through the Microsoft Store,
    I only had the option to rent or buy. It was as if a glitch hit the Microsoft Store and erased any memory of the fact I had purchased it, but the Movies and TV app still remembered the purchase.

    The customer support person was very helpful once we figured out the issue. He sent me a link via email to upload pictures of the movie being shown as purchased in my app along with the error code. He
    escalated it and expects within the next day or two that they will correct the Microsoft Store to show that I made the purchase.

    I have purchased 630 movies since I lost my Vudu account that I BEGAN USING BECAUSE OF THE BUG. Had my ex girlfriend not high-jacked the account, I would still be using Vudu. Over the years since the
    bug, I purchased nearly that many movies on Vudu... probably around $10,000. That was an expensive glitch, but they are being quick to correct it. Too bad I didn't call customer support back then, but I assumed it would be hours on the phone that I was too
    busy to take over 4 movies. I was wrong.
  8. ngocphi Win User

    Refund Issues After Digital Purchase

    You have to address it with vudu as thr purchase was made thru them

    In app purchases are thru the vendor as per the refund policy

    If they couldn't proccess it then no ms can't do anything about it

    If it had been a xbox store purchase then you can contact xbox

    But since it's a vudu same with Disney plus or google YouTube premium purchase (now that Google movies is gone )

    You have to address the library with them

    https://forum.vudu.com/forum/techni...t-purchase-through-xbox-app-is-not-showing-up

    This is the vudu app support for Xbox forums

    Note you can link the vudu app to moviesanywhere
Thema:

i can't play my vudu purchased movies from xbox 360 to xbox one....why?

Loading...
  1. i can't play my vudu purchased movies from xbox 360 to xbox one....why? - Similar Threads - can't play vudu

  2. I Can't play minecraft anymore.

    in XBoX Games and Apps
    I Can't play minecraft anymore.: Things to know before I begin explaining: I bought and installed the game in July 2019. I have played the game frequently up until April this year. My account was migrated in September last...
  3. How come me and my friend can't play certain games together?

    in XBoX Games and Apps
    How come me and my friend can't play certain games together?: Me and my friend (who lives right near me) can't join certain games together. I have friends who also have this problem as well, we were playing borderlands: game of the year edition for the past...
  4. can't play online in Forza horizon 4 please help

    in XBoX Games and Apps
    can't play online in Forza horizon 4 please help: When I try to use the feature "Play online" in Forza horizon 4 it says that this feature is blocked per your Xbox live parental control setting. I was able to change them to allow everything and...
  5. Why can't I play online still

    in XBoX Accessibility
    Why can't I play online still: My account got suspended for 2 days and that was over 2 days ago and yet I still am yet to be able to play online or talk to people in both party or normal text through Xbox, i checked and it says...
  6. Why can't I play minecraft even after I payed and downloaded it from the official minecraft...

    in XBoX Games and Apps
    Why can't I play minecraft even after I payed and downloaded it from the official minecraft...: I payed for minecraft and downloaded it from minecraft.net. Although when I was opening it, and I got to the home screen. It said; "Buy now" and "Play demo". I checked and I am on the one that I...
  7. I can't play xbox multiplayer

    in XBoX Games and Apps
    I can't play xbox multiplayer: Hello i have this probleam where i can't play online on my xbox I DO HAVE XBOX GAMEPASS ULTIMATE AND LIVE GOLD AND I ALSO HAVE ACCOUNT PERMISION I CHECKED LIKE 10 TIMES idk what to do anymore i...
  8. Can't play Minecraft Realms due to "how my Microsoft account is set up", despite all...

    in XBoX Games and Apps
    Can't play Minecraft Realms due to "how my Microsoft account is set up", despite all...: Recently, my Xbox One is not allowing me to join a realm I was able to access before, and is telling me that I cannot play online multiplayer because of how my account is set up. However, all my...
  9. Can't play Microsoft Solitaire Premium version on my tablet without ads.

    in XBoX Accessibility
    Can't play Microsoft Solitaire Premium version on my tablet without ads.: I have paid for Microsoft Solitaire Collection and play it on my Windows desktop. I want to play it also on my Samsung A-7 Tablet, but only the free version will show up there when I download it...
  10. Can't play call of duty. Can you help?

    in XBoX Games and Apps
    Can't play call of duty. Can you help?: I bought Call of Duty black ops 2 and I have Xbox Live but the game seems to not understand. When I try playing zombies it says disconnected from Xbox Live and I can't figure out how to play the...