I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email...

Discus and support I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email... in XBoX Games and Apps to solve the problem; Just got a new pc and bought the xbox game pass subscription at first it won't let me play any 18+ games but I am an adult and so is my Microsoft... Discussion in 'XBoX Games and Apps' started by NilanjanBiswas1, Mar 27, 2022.

  1. I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email...


    Just got a new pc and bought the xbox game pass subscription at first it won't let me play any 18+ games but I am an adult and so is my Microsoft account, the DOB in my Microsoft account is correct. Then after using some solutions which I found from the internet I now can play 18+ games but not Hitman. I tried uninstalling and reinstalling the xbox app and Hitman but it did not work. There is no one in my Microsoft family either. Please if anyone knows how to solve this let me know.

    Thank you

    :)
     
    NilanjanBiswas1, Mar 27, 2022
    #1
  2. Kathy A. Win User

    I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email but there in no one in my Microsoft family.

    Hi NilanjanBiswas1,

    We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been answered. We personally understand that finding time to work on this matter can be a little difficult to manage. Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to post here in Xbox Forums. Should you need real time interaction for your concern? You may reach out to Support - Contact Us | Xbox Support.



    Please feel free to create a new thread if you have further concerns - Create a new question or start a discussion.



    Kind regards,

  3. Kathy A. Win User

    I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email but there in no one in my Microsoft family.

    Hi NilanjanBiswas1,

    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.

    EDIT: Might as well consider checking Square Enix account if it recorded the wrong Date of Birth.

    Hope that helps!

    Kind regards,

  4. Kathy A. Win User

    I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email but there in no one in my Microsoft family.

    Hi NilanjanBiswas1,

    Greetings! Thank you for posting in Xbox Forums. We are happy to help.

    We understand that you were trying to play Hitman however was prompted with age restriction. If you have already have perform the suggestion in this support article - Remove yourself or a family member from your family group on Xbox.

    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. DJizzle Win User

    Xbox One Family & granting exceptions to content limits for child accounts: Allow Always versus Just Once

    I'll give this a try. The issue I'm having is one of my child accounts no longer asks for the adult to allow permissions; it only ask for the password/pass key assigned to the child's acct. So I can't grant permissions, it only asks for the password and
    pass key every time. Thanks for posting this; let's see if it solves my dilemma.
  6. Craig Faver Win User

    Got £40 credit but appear to be unable to purchase a game with it

    Hi All.

    Update is that the game has now been purchased throuh xbox.com but now requires xbox live. Gone to purchase the game pass ultimatebut now says need an adult but cannot ask permission. How can it be purchased?
Thema:

I can't play Hitman on Xbox game pass pc, it says to ask an adult for permission via email...

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