i cant play forza horizon 5 because of a error code

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

First, make sure that you're signed in under the account where the game was purchased. Please sign in to https://account.microsoft.com/billing/orders, from there locate the game order for Forza Horizon 5, it should be stated as "completed". Once confirmed, sign out on your Xbox App as well as Microsoft Store App, and then sign back in using the correct Microsoft account.

If you have access to the game through the game pass, please sign in to https://account.microsoft.com/services and make sure that it's "active", once confirmed, sign out and sign back in as well.

no, it only happens with forza horizon 5 and i don't get any error code, it just cancels the download by itself

Ich habe halo 5 guardians gespielt und keinen code für den halo warthog in forza horizon 3 bekommen

[Translation]

I halo 5 guardians played and not get a code for the halo warthog in forza horizon 3

I reinstalled Forza Horizon 4 without any problems.Only Forza Horizon 5 will have an error.

support, https://aka.ms/Forza support forza horizon 5 error code e:10cd-f please fix this problem help me