I can't play Forza Horizon 5 after the Donut Media Update! The Game crashes while loading.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Fernando

Additional information is needed, please tell me:

Is this happening on Xbox or PC?
If it’s on Xbox, what console do you have?
If it’s on PC, are you using windows 10 or 11?

In any case:
Is this happening only with this game or if you try a different game something similar happens?
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed

Hey,

This is Happening on PC. I‘m using Windows 10 which used to be always up to date.

This case only Happens with FH5, all my other games work fine. Before the Donut Media Update I had the issue That I wanted to start the Game, Double clicked it and then the Microsoft Store opened, but the Game didn‘t Start. I was able to fix That issue.

Now with the New Problem I tried to Install the Game all over. I also reset the Microsoft Store. I Tried to start the Game with my antivirus Turned of.

Nothing of the above Solved my Problems.

Thanks for the extra information Fernando
We can try to isolate the issue a bit more, but if the issue persist the best option is report this problem to the Forza team
https://support.forzamotorsport.net/hc/en-us/re...

A. Open task manager > select the startup tab > disable all the programs listed there temporarily
Restart the PC and try again

B. Do a clean boot in your PC and try again
https://support.microsoft.com/en-us/topic/how-t...

C. Create a new local administrator user in your PC and try from there
https://support.microsoft.com/en-us/windows/cre...

D. Try uninstalling the most recent windows update, just in case it is the one causing conflicts

https://support.microsoft.com/en-us/windows/rec...

E. Run the SFC tool to find and repair possible system corruptions

https://answers.microsoft.com/en-us/windows/for...

F. (Optional) Perform an in-place upgrade for your system (don't worry your content will remain)

https://answers.microsoft.com/en-us/windows/for...

G. (Optional) Perform a custom installation for windows
<you can recover your personal files later>

https://answers.microsoft.com/en-us/windows/for...

Same problem here

i can't loading forza horizon 3 profile after big update

even reinstall the games but still cannot to play

Hello, I have a problem with Forza Horizon 3.Forza opens and I can press enter and the game starts loading sometimes it crashes while loading, and sometimes I come into the game but it always crashes after 5 seconds.What I already tried:Micro is deactivatedDownload
your Windows Store appUser Account Control is enabledForza is resetI have already created a local user accountWindows store app Troubleshoot problems (No error found)Hardware:Nvidia Gtx 780Xeon x5650 without OC8GB ddr3 Ram (tried it with 16GB, which I borrowed
from a friend)Msi x58 Pro-EKaspersky Antivirus 20182TB HDD500W bequiet! power supplyLatest Windows updates are installed

Sorry it's with Google Translated