I can't play a game that I own

Discus and support I can't play a game that I own in XBoX Games and Apps to solve the problem; I own Gotham knights and the game is telling me to sign in to the account that owns the game and I'm already signed in but it won't play... Discussion in 'XBoX Games and Apps' started by Michael Yates1, Jan 26, 2023.

  1. Michael Yates1
    Michael Yates1 Guest

    I can't play a game that I own


    I own Gotham knights and the game is telling me to sign in to the account that owns the game and I'm already signed in but it won't play

    :)
     
    Michael Yates1, Jan 26, 2023
    #1
  2. x Nitrous x Win User

    Can't play a game that I own..

    This is seriously unacceptable........
  3. Mister Beep Win User

    Can't play a game that I own..

    Hey there,

    It sounds like your account may not own the game digitally, was there another account that may have purchased the game instead that is on your Xbox One? Are you able to see the purchase on the Gamertag you're posting from on our
    Microsoft Commerce page? If you do not see the purchase on that page, the account you're posting from may not own the game. The best route to take for license issues will be our chat support team
    on our Contact Us page, who will be able to let you know if you do own the game digitally or not.

    Also do keep in mind that we work oldest to newest, and bumping your thread may increase the amount of time it takes for us to respond. Hope this helps!
  4. x Nitrous x Win User

    Can't play a game that I own..

    Does anyone check these forums? Jesus
  5. Mister Cizl Win User

    Can't play any of the games I OWN

    Hey turd760! Are you receiving a specific error message or code? If there is a feature that you would like to see added, be sure to submit it
    here so the right teams are made aware. Additionally, purchasing a physical copy of a game should resolve the issue as well. Thanks!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  6. M3tal Daz3 Win User

    Why can't I play the digital games I own?

    If the digital games in question were free games with gold you need gold membership to play them again
Thema:

I can't play a game that I own

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