I can't play a game because it wont log me in the microsoft store.

Urszula Gworek · Jan 15, 2023

Hello I have an issue I wanted to play minecraft. I had to login into the microsoft store. I tried to with my email I am using but it doesn't work. I used my phone number and the same, doesn't work. First it said that my account doesnt exist but I checked. It didn't got deleted and I am logged on it. Then it says that the email or password might be wrong but I am typing it correctly and literally checking if its correct more than 3 times. I might try again tomorrow again. But I am desperate. I dont want to lose my account I just want to play. I dont know what to do.

:)

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

It sounds like you're having trouble logging into the Microsoft Store to access Minecraft. There are a few things you can try to resolve this issue.

Double-check that the email and password you're using are correct. Make sure that the caps lock isn't on and that there are no typos.

Try resetting your password by clicking "forgot password" on the login page.

Check your account settings to make sure that your account is still active.

Try clearing the cache and cookies of your browser.

Check if there is any issue with the Microsoft Store service.

Jason Griffith

DLC missing for me as well. I have the digital version bought yesterday. I go to manage game and none of the DLC I purchased is there. I can get the map pack and nothing else. I can't play online because it wont let be download or activate the online pass.
Everything works for 1 & 3 but 2 wont. I can't do anything because it says DLC is required. I tried getting it from Xbox.com and the X1 store but the store wants to charge me again.

Demon Ashi

for me the game wont even start i click play and it does nothing ive tried reinstalling it and even the xbox app ive done all the "resets" for the store and logging off and on and it wont start

ValWyverian

I'm logging in with my microsoft account, through the microsoft account log in.

I've already migrated my account and it worked, because I played after it migrated. I've been having this issue after I changed to the new minecraft launcher they've released through the microsoft store, and I can't log in to Xbox Live through the Xbox app either.

I just wanna play minecraft-

Gabrielooooq

No im an not able to do so because i only have one and I only have one account to log into and i have tried to deinstall it and install it again but it wont work because I have to buy it in the microsoft game store or do a free trial but it wont work because it says i already have that game eventhough i have deinstalled it so i dont know what to do now

I can't play a game because it wont log me in the microsoft store.