I can't pause a game installation on Xbox one s

Hello!

I'm an independent advisor and a member of the Xbox Community.

I will be glad to help you.

Go to Settings>System>Console Information

And restart keeping your games.

Note that the console accounts will be removed, so you will need to have the email and password for each account to log back in.

Your progress, achievements, purchases and other data will remain intact, don't worry about that, you won't lose any data, the only thing you need to do is to log in again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

To pause an installation, press the start button (The one with the lines) on the game you want to pause installing, from there, select pause installstion.

Yes, the games will resume installing once the Xbox is turned on and is connected to WiFi.

I don't know about the 3rd one, you should read other replys or look it up.

Hope this helps!

Hi Brad,

I have paused the installation and resumed it several times but don't seem to be working. Do you mean that I should pause the installation now and try it later or have I misunderstood?

By the way I can't have paused the installation until I've started my Xbox. When I put on the Xbox I knew that Rainbow Six Siege would be updated. So I just checked how long it would take but when I looked I realized that the whole game was being installed.

It had also happened before when I wantedto update Fifa .

Thank you for your attention Brad.

this has still not resolved my issue. I followed your steps and the download still says 0b/s. It still can't be paused or cancelled and I can't launch any games through the xbox app because of it. Is there anything else I could do to try and solve my issue?

If anyone konw something on :

" PackageUserInformation : S-1-5-18 S-1-5-18 Paused "

I've find " S-1-5-18 " =

Name: Local System

Description: A service account that is used by the operating system.

Other game succefully installed is :

PackageUserInformation : {S-1-5-21-3438013353-2260652167-3132443180-1001 []: Installed}