I can't open Roblox Microsoft Store version after quaranting the virus it has alot of hkey...

if the problem cannot be solved, I advise you to format your windows, so you can guarantee that your operating system is free of any malicious program.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Use a reliable uninstaller tool or follow a manual uninstallation guide to remove any remaining files or registry entries associated with Roblox.

Temporarily disable all non-essential startup programs and services to eliminate potential conflicts that might be preventing Roblox from running properly. You can do this by following the instructions provided by Microsoft for your specific version of Windows.

Ensure that your operating system is up to date, including all available updates for Windows. Sometimes, system updates can fix compatibility issues that may affect the functionality of certain applications.

Run a full scan using a reputable antivirus program to ensure that your computer is free from any remaining malware or viruses that could be interfering with Roblox.

Hello SwordofWhedon,

Thank you for your response and for suggesting that I contact Roblox support. I have already done so and unfortunately, they were not able to provide a solution to my problem. I have also tried a clean boot on my PC as suggested by Microsoft support, but it did not fix the issue.

I have asked for assistance on a Discord server dedicated to Roblox scripting, and many others are experiencing the same issue with low FPS on the Microsoft Store version of Roblox. Interestingly, while I get around 500 FPS on the website version of Roblox, I'm only getting around 50-120 FPS on the Microsoft Store version, which is affecting my gameplay experience.

Regarding the FPS cap on the Microsoft Store version, I have been using a program called 'FPS Unlocker' from GitHub to remove the 60 FPS cap on both the website and the Microsoft Store versions of Roblox. This program has been working fine for a long time, but recently I have been experiencing significant FPS drops and poor performance on the Microsoft Store version even with the FPS Unlocker enabled.

In summary, I would like to emphasize that the issue is not related to my hardware or network, as I have a high-end PC and fast internet connection. I believe that this issue is with the Microsoft Store version of Roblox itself, and I hope that the Roblox team can address it soon.

Thank you for your help.

No i didn't its because the roblox is the microsoft store version

It's Microsoft Store Version Only

Therefore, it is not Roblox's fault, it is Microsoft's.