I can't open my xbox privacy settings

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

To be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

If it's not considered as adult, you really need to add your account to a family account so you can change the settings. Here's how to add your account under a family account.

https://support.microsoft.com/en-us/account-bil...

I tried to join a realm in Minecraft, but it said that I had to change my privacy settings, in this link https://aka.ms/accountsettings, but when I get there it opens
this website https://support.microsoft.com/es-es...ge-childs-xbox-privacy-online-safety-settings.
I also found that in https://www.xbox.com/en-US/ The "Sign In" button is just text so I can't open my account in the Xbox website, I found another way to open my account but it also
opens this website https://support.microsoft.com/es-es...ge-childs-xbox-privacy-online-safety-settings.
I'm not in a family account and I checked it and I'm not underage in Xbox. In cleared cache and cookies and it keeps opening that website.

Have you tried changing it on an xbox

Nothing happened, still giving the same error.

No, it is an adult account. I getting error when I allowed the Xbox one/Windows 10 online satefy settings.

I'm using Google Chrome but i also tried Firefox, Microsoft Edge, and Internet Explorer.

And I tried it on my mobile phone 4 times but sadly still same.