I can't open any of the icons under the store tab. They have a locked symbol.

I just bought the XboxOne and want to install the game that came with it. I can't access the store as it displays a locked symbol. No error codes appear when I try to access the store. Help please.

:)

 

Minecraft Skin pack 5

I downloaded this skin pack and most of the characters are still locked.

1. same profile same console.

2. Settings System Storage skin packs are there.

3. trying to change skin under the change skin tab.

4. skins have locked symbol next to them, selecting that says no content available.

Have deleted and re downloaded it several times. also have Trail version installed

 

Firmware Update

Login Information:

To log into your routers configuration page open up a web browser on your computer and in the address bar type in the gateway address below. You won’t be prompted for a username and password because it is not required.

• Gateway - 192.168.1.1 or Web Server's Default Page
• Username - N/A (None)
• Password - N/A (None)

How To Find Firmware Version

1. Open web browser.
2. In the address bar at the top, type in 192.168.1.1 or Web Server's Default Page.
3. Click on the icon of the router at the top. (The symbol in the middle of the three icons)
   
4. The firmware version will be listed on this status page.

Firmware Update

Through the firmware

1. Plug the computer into a LAN port via an ethernet cable.
2. Open web browser.
3. In the address bar at the top, type in 192.168.1.1 or
   http://vizio.home.
4. Click on the icon of the router at the top. (The symbol in the middle of the three icons)
   
5. Click Advanced next to Firmware.
6. Click “Check Latest Firmware” .

By downloading from the website

1. Plug the computer into a LAN port via an ethernet cable.
2. Open web browser.
3. In the address bar at the top, type in 192.168.1.1 or
   http://vizio.home.
4. Click Advanced next to Firmware.
5. Click on the icon of the router at the top. (The symbol in the middle of the three icons
   
6. Open another tab in the web browser.
7. Go to http://www.vizio.com
   
8. Click on Support at the top.
9. Click on the downloads picture.
10. Type in the router model where it says search by model.
11. Click on the available link under available Firmware Downloads.
12. Save the file to somewhere that is easy to locate , such as the desktop.
    
13. Go back to the original tab that you opened the router's GUI page with.
14. Click on browse.
15. Find the firmware bin file and click open.
16. Click update and let the software install without interruption.

 

Hello,

This sounds like it's down to Privacy Settings. You can change these in Settings on the console, ot you can also change them here:

account.xbox.com/Settings

If there's a parental account tied to your account then you will also need that account holder to sign in and verify the changes.