I can't login to my minecraft account

Cynrik Nhan · Jan 12, 2023

I bought a $30 game and stopped playing it last year. This year I wanted to start playing it again but when I try to log on it log me on a different account that have demo mode and doesn't let me log into my personal account. I already tried redownloading the game check my microsoft account. It also says I have two microsoft account using the same gmail that I tried logging into both but still doesn't work.

:)

Thijs Elijzen

Hi thanks for helping me.

I lost the account it has been hacked and i can't login with my own email. I have the transaction email from minecraft in my mail but i can't login on that account anymore

Kathy A.

Hello Cynrik Nhan,

I hope you are doing well other than this account issue. There are two official articles that you may not have seen yet that help most people resolve similar issues:

If you have already tried the steps listed in those articles, your best approach is to reach out directly to Mojang to get this fixed so you can go back to gaming. Here is the link to do that: Submit a request – Home (minecraft.net)

Respectfully,

Xbox Forum Moderator

Microsoft Community

Rodrigo Oliver

Hi Kasra, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Try using another verification method connected to your account.

For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Try the sign-in helper: https://support.microsoft.com/accou...e-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48

Let me know if it works!

Angel Rodriguez3

No I can't login to Minecraft on any account I've made brand new account's but nothing works

Wyll Gonron

I have the same issue, I bought Minecraft for my sister under 13, created an Xbox account for her and she can't even login into the game, only the web web browser, there's no settings we can change into her account because she can't login in the game itself,
only in the browser, and she can't play online at all

I can't login to my minecraft account