I can’t log on to my Xbox account on Xbox.com

The button on xbox.com is working i click on it and nothing happens. And when it does it just takes me to the support website. I dont have an xbox but i use it for minecraft on my phone.

somethings not working right

The button on xbox.com is working i click on it and nothing happens. And when it does it just takes me to the support website. I dont have an xbox but i use it for minecraft on my phone.

The button on xbox.com is working i click on it and nothing happens. And when it does it just takes me to the support website. I dont have an xbox but i use it for minecraft on my phone.

somethings not working right

Hello again Ben K, after some searching I found these steps:

1. Close the application.
2. Restart your phone.
3. Uninstall and reinstall. Press the app icon until the Delete app option appears. Then reinstall the app from App Store.

You can also take a look at the following article:

https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-issues-in-the-xbox-mobile-app

If this doesn't work for you, it's best to contact support directly.

Hi Ben K! I hope you are well, delighted to be able to offer you my help!

If you have already tried everything, the only thing I can tell you is to watch the following video, perhaps you have not done any of this and this information can help you a lot:

https://www.youtube.com/watch?v=DRS9t3eBVnI

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

In case you have already done all this, the other option is to reset your account password and try again. Finally, if none of this works you should contact support directly, let me know if this information is useful to you.

Best regards,
Daniel.