I cant log into the Xbox app and Microsoft store

I was launching via microsoft store but i cant even log in to xbox beta app.

Thank you for the update, Aden.B!

And I am sorry for the inconvenienced because you can't still sign in to Xbox app and Microsoft Store even after doing troubleshooting.

Please note that this is a public forum, and I apologize for any delay in my response, as I am just another user looking to offer ideas and information that might be useful to others.

This time, please turn on you two step verification by going to https://account.microsoft.com > Security> Two-step verification> Turn on.

When it is already ON please try to sign in. And if incase it won't work kindly turn Off two step verification.

Go to https://account.microsoft.com > Security> Two-step verification> Turn off.

Once it is fully Off, please try to sign in to Xbox App and Microsoft Store and see if it works this time.

If none of the steps will work, I am encouraging you to reach out to Xbox Support: https://support.xbox.com/en-US/contact-us to seek further assistance with them when it comes to cases like this.

Thank you for your cooperation and understanding. Have a good one!

I tried all of these and still didn't fix the problem

Hi there! This is Virginia O.

I understand that you want to sign into your PC.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please run Windows Update troubleshooter. Press the Windows key + I to open Settings.

Go to System > Troubleshoot > Other troubleshooters.

Run the Windows Update Troubleshooter.

And then check Disk for Errors. To do this, please press the Windows key + R, type cmd, and press Ctrl + Shift + Enter to open Command Prompt as an administrator.

Type chkdsk /f and press Enter.

If prompted, type Y and hit Enter.

Next is to run System File Checker (SFC) and DISM.

Open Command Prompt as an administrator.

Type sfc/scannow and press Enter.

After it completes, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

Then update your PC by selecting Start Settings Windows Update > select Check for Windows updates.

Kindly free up disk space. Go to File Explorer, right-click your OS drive, select Properties, and use the Disk Cleanup tool to free up space.

Most importantly check for Malware. Run a full system scan with your antivirus software to ensure there's no malware causing the issue

Kindly give an update after performing the steps.

Thank you for your cooperation.

Great, please log out the Xbox app and the Microsoft store app, after this restart the PC and be sure that the Microsoft Store app and the Xbox app are logged with this email that have the subscription active